kitchenaid refrigerator not cooling

When you buy a new KitchenAid refrigerator, these are the factory settings for the temperature, but you can adjust them to desired settings, depending on where you live. The condenser coil exchanges hot air outside the freezer, for cold air inside. If its something like built-up food or a spill thats giving it an uneven surface you can easily wipe it down with an all-purpose cleaner and it should restore the seal. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. I tried to look upon how to diagnose the problem but could not. uses sensors to continually monitor temperature levels in both the refrigerator and freezer and adapts the flow of cold air between them. Condenser Coils 4. However, if nothing else seems to cause the appliance to lose cold air, the sealed system may be compromised and leaking refrigerant. kitchenaid ksc24c8eyy02 not cooling at all. The condenser coils are essentially a large radiator at the back of the machine, which will have the refrigerant vapor pass through it. Listen to the motor for any unusual noise. Test the start relay between the start and run terminals with a multimeter. Need expert help? All the lights will show, and the display panel will light up, but the refrigerator will not cool. Learn More. 5 Start relay damaged. The same is true if the refrigerator or freezer is 3/4 filled. To determine if the fan motor is defective, first check the fan blade for obstructions. Dirty coils can cause the fridge to not cool properly. : / 2022 KitchenAid. With that being said, sometimes their fridges can run into a troublesome issue where it will suddenly stop cooling, leaving you with spoiling food and no obvious way of fixing it. Use a sponge and warm, soapy water to thoroughly wipe down the refrigerator gaskets from top to bottom. Take the cover off the fan and check if youre able to turn it manually around without it being obstructed. Place the thermistor tip into a cup of ice water and cool if you're above target temperature. Then, call for professional assistance. If it is on but not connected to the water supply, it is best to turn it off. If it passes the test, you may need to replace the main control board (see below). Evaporator Fan Motor 3. But first, check the start relay or start capacitor. Common reasons for the Kitchenaid refrigerator not cooling, it is not plugged in properly, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is unclean or broken. However, it is highly unlikely that these 3 are the problem. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Weve got your back. Find many great new & used options and get the best deals for Refrigerator Cold Control Thermostat Repalcment for KitchenAid at the best online prices at eBay! . Contents The number of items in the refrigerator will also contribute to how well it cools. Are you a medical professional? You can hire an appliance technician for the job for the best results. Refer to your users manual to locate the start capacitor for your particular model of fridge, then you can just slot the new one right in its place. We did not test Max Cool, which could help out. 2 The condenser coil needs to cleaning. It took 1 hour and 38 minutes to bring room temperature items down to 32F, about 15 minutes slower than average. Heres how to check, and if necessary, fix a faulty condenser fan: The evaporator fan in your refrigerator helps to circulate air from the freezer unit into the refrigerator to help keep the fridge cooled down. Afterward, the refrigerator should be cold enough to make ice faster. If it passes the test, its not the cause of the problem so you can move on to checking the start relay. Once a start capacitor has failed, its not an easy repair, so we recommend replacing it. Start Capacitor 7. Wait about ten to fifteen minutes between dispensing before getting another cup. Ensure plug is tightly pushed into electrical outlet and outlet is supplying power. Sometimes you can fix the temperature control board by inspecting the wire harness for obvious loose wires and broken connections which you can repair as needed. Installation If the refrigerator was installed recently, it would need some time to cool properly, sometimes 24 to 48 hours. Refrigerator Buying Guide: How to Choose a Fridge. It may also be that you do not regularly use the water dispenser, which means that the first few glasses of water will not be cold. If the refrigerator is connected to a ground fault receptacle it may need to be plugged into a regular receptacle. Refrigerator not cooling. SHOP PARTS. Your Kitchenaid refrigerator requires air circulation! Also, check the evaporator coils to see if they are frosted over. Please provide a US ZIP code. Sometimes the thermostat itself may be experiencing an issue that prevents the compressor from turning on. All rights reserved. The refrigerator may have a closed system leak, although it is not a common occurrence. However, it is crucial to note that different parts of the refrigerator have varying temperatures. Mode Check whether the refrigerator is in demo or showroom mode. This could reset it and get it cooling again. Doesn't seem to be vibrating, if it is it's very fine. Without it, the refrigerator will not get cold at all. The thermistor keeps an eye on the temperature of the refrigerator and sends the reading of the temperature to the control board. In most cases, they are very difficult to self-diagnose and normally just need to be swapped out with a new one. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If it fails the test, replace the compressor or you might be better off buying a new fridge depending on the replacement cost. If you can move it, make sure you can hear a clicking sound when it moves up into the highest setting. Locate the start capacitor (consult your user manual if youre not sure where it is). For the start relay, which is fixed to the compressor, remove it and shake it. Buying a refrigerator is a major purchase. Without any reading, the motor is bad and has to be replaced. One or more of these components may be defective or dirty, causing the freezer to have cooling issues. If it rises, the temperature will go off and keep beeping until it drops again. Remove your Kitchenaid refrigerator from the wall. Discover the ideal temperature for a refrigerator and learn how to reset the compressor. to your account to save and access your shopping cart on your desktop, tablet, or mobile device. If the windings do not have continuity, replace the evaporator fan motor. Keep in mind that your refrigerator should be at or below 40F, and it could take up to 24 hours for your refrigerators temperature to stabilize. He is well-versed in the latest technologies and techniques and is always up-to-date on the latest industry standards. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. The most likely reason your Kitchenaid refrigerator is not cooling is also the easiest to fix. Additionally, if the motor is unusually noisy, replace it. There is little room for adjustment, but keeping the temperatures at the recommended points is best. If the fan blade does not turn freely, replace the fan motor. Home - How To/Solutions - KitchenAid Refrigerator Not Cooling [How to Fix], This article discusses how to solve the problem of a KitchenAid refrigerator not cooling. Also, check to see if there is ice obstructing the vents due to the cold air. Clean the coils if they are covered in dust. Start Right Here Find appliance parts, lawn & garden equipment parts, heating & cooling parts and more from the top brands in the industry here. A Kitchenaid refrigerator wont cool down typically because its not plugged in, the door isnt closing tightly, the seals are broken, the vents are clogged, or the condenser is unclean or broken. To reset the temperature of a KitchenAid refrigerator, follow these means: Stage 1: Unplug the refrigerator from the power source and leave it that way for a few minutes. Why Is My Fridge Not Cooling and How Can I Fix It? Otherwise, the refrigerator will regularly lose cold air if the gasket is weak or torn. 5. The coils absorb the heat in the air and releases cold air. Room Too Hot? The cookie is used to store the user consent for the cookies in the category "Other. I can't say if these . You can turn off the refrigerator and allow the reservoir to thaw, but you must do it fast to prevent a burst reservoir. When the condenser coils are all clogged up with dust and hair they will not be able to dissipate the heat, so we need to give them a good cleanout. The condenser coils are usually located under the refrigerator. Without it, it is very unlikely the compressor will start. If this doesnt happen and you read no continuity, the thermistor is bad and needs changing. If the outlet is not the problem, move to the next step below. Providing your exact location will allow us to ensure our products are available in your area. But opting out of some of these cookies may affect your browsing experience. If it stops working your fridge will not be able to stay cool. And if the temperature is low enough, the ice maker can begin ice production. You may also want to test the condenser fan at the bottom back of the appliance. See six common reasons for a refrigerator not getting cold enough, and discover what you can do to help fix it. Sometimes you can kick the thermostat back into gear by adjusting the temperature control, you may have set it too low by accident. You can check the compressor, and replace it if required, by: The final step you can consider taking is to replace the main control board. So the refrigerator will not cool. You should inspect the door seal for visible cracks or something like a food spill or buildup that might be enough to break the door seal. By clicking Accept, you consent to the use of ALL the cookies. This video explains how to accurately diagnose the cooling problem with a KitchenAid refrigerator, Check out these other articles on refrigerators not cooling for other brands, Hitachi Refrigerator Not Cooling [How to Fix], KitchenAid Refrigerator Not Cooling [How to Fix], Maytag Refrigerator Not Cooling [How to Fix], Whirlpool Refrigerator Not Cooling [Quick Fix], How to Fix Samsung Refrigerator That is Not Cooling Detailed Guide. But compared to water straight from the tap, it is cold enough. Detach it and shake it. I had a repair person come and check. Stage 2: Turn off the cooler and ice chest controls to 0 or 'Off'. Ice accumulated on one side of the coils indicates a leak. Use a multimeter to test the capacitor for continuity. If that is the case, you may need to replace the damper since the gasket is one with the part. Then, take a look at your refrigerators thermostat and make sure its set between 33F - 40F for optimal performance. If that is the case with your refrigerator, the appliance works well, and the water may not get colder unless you have a lower temperature. And the temperature within the refrigerator will rise because of the loss of cold air and the entrance of warm air. A refrigerator thats too close to cabinetry, other appliances or the wall behind it may struggle to release heat properly and maintain temperature. It opens in a timed manner so that the right amount of cold air can flow into the refrigerator and closes to prevent excessive cold air and eventual freezing. Heres how to check, and if necessary, fix the temperature control thermostat: The start capacitor is responsible for helping the compressor in your fridge to start, so if it stops working, your fridge will not be able to stay cool. Your refrigerators product manual will likely let you know how often your model requires condenser coil cleaning, but generally you can plan on cleaning the coils every 2-3 months. Monday Friday: 7:30am 5:30pm Refrigerators come in many different styles and models to match the way you make. The climate where you live affects what temperature your fridge needs to be set at. Hang in there, we are looking for alternate products just for you. The start relay helps to physically start the compressor, while the start capacitor will slowly store up energy which is then released to help the compressor along when it needs to start. 2. Be sure to check out our latest offers to start saving! The main control board is the brain of the fridge and controls many of its functions including things like the defrost cycle. At the very least, you have a refrigerator that is cooling. Check the Cooling Function 2. 19 possible causes and potential solutions . Melt the ice to improve airflow into the refrigerator. Place a thermometer between two frozen food containers and leave it there for about 24 hours. No matter the configuration, KitchenAid refrigerators are crafted with high-end details and features that optimize storage and help keep food fresh. If the coils are encrusted with ice, turn off your refrigerator and wipe away any excess water. Fridge doors that do not close properly and damaged orworn-outseals are common causes of refrigerators not cooling. The controls are situated inside the refrigerator. 4. The start relay helps to start the compressor, and thus cool the refrigerator. Dirty seals can cause gaps large enough to allow warm air to enter, affecting cooling. If it is closed or just partially open, change it. Cannot be combined with other offers or rebates. If it still doesnt work properly, check the temperature control thermostat. If it looks clean then it may have failed in which case it will need to be replaced with a new one. Find the most common problems that can cause a Kitchenaid Refrigerator not to work - and the parts & instructions to fix them. If the thermostat stops working, other components in your fridge might fail too. This is especially true if the weather is already cold. If this relay isn't working, the compressor won't run and temperatures will rise. The coiled tubes provide an endless flow of water to the dispenser, unlike a reservoir that stores the water first before dispensing. But in this case, the easiest solution is to simply replace it with a new one sourced from Kitchen Aid. And if the compressor doesnt start, the refrigerator will not cool. The design of the stand mixer is a trademark in the U.S. and elsewhere. First, check to make sure that the fridge is set to the correct temperature. The board is difficult to test so your best option is to just replace it and see if that makes your Kitchenaid fridge cool properly. This should help remove any dirt and grime thats preventing the refrigerator from sealing properly. Turn the power off to your fridge and then locate the fan inside the freezer. The relay, together with the start winding, starts the compressor. The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. If you have a newer KitchenAid refrigerator that is not cooling, check if it is still in demo or showroom mode. If the refrigerator is not cold enough, the start relay may be defective. KitchenAid refrigerators have the features you need to keep food fresh and organized. While were on the subject of fridge location, make sure theres an inch of clearance between the fridge and the back of the wall for proper operation. I tested the temperature and it's around 59 F but the freezer seems to be fine. Without it, the compressor will overheat, and the coils will not be cool enough to cool the refrigerant. Once done, clean the excess water and turn the appliance on again. If none of the above applies, ensure the refrigerator is connected to the cold water supply line, not the hot one. Once you have located the fan, remove the cover and attempt to manually rotate it 360 degrees. This cookie is set by GDPR Cookie Consent plugin. In other words, increase the temperatures if they are too low, giving 24 hours between each adjustment for the refrigerator to stabilize. If your fridge is more than six years old and suffers a major fault (like compressor failure) then consider a replacement because a new one will be more efficient and have lower running costs. Check if you can manually move the thermostat from its lowest setting to its highest setting. If there is none, the capacitor has to be changed. In the context of a fridge, it is used to start the compressor. While KitchenAid may not be the household brand name that LG or Whirlpool is, they have a long history of making great refrigerators that make an excellent addition to anyones kitchen. . Turning off Demo Mode is simple and varies depending on the display type of your refrigerator. If the outlet is still not working, call an electrician. If the latch is dirty gently wipe it down, cleaning off the grime. Locate the temperature control thermostat (if youre not sure where it is, consult your user manual). Turn the blades of the evaporator fan with your hand to see if they turn freely. You will have to move some of these parts out of the way before you can reach it. Failure to do so will result in cold air leaking out. Alternatively, use the services of an independent technician for further assistance. Incorrect temperatures can affect stored foods, especially perishable ones. Without the compressor, the refrigerator will not work; without the relay, the compressor will not run. Also, check the refrigerator door to be sure it is properly shut. Check the condenser fan. Inspect the door gasket for any damage and replace with a new one if necessary. Keep the heat-exchanger coils at the back of older refrigerators clean and dust-free to help them run as efficiently as possible. 1 Evaporator fan Damage. Free shipping for many products! Check the coils behind the refrigerator, at the bottom, to see if they are dirty. I tested the temperature and it's around 60 F but the freezer seems to be fine. Turn the thermostat from the lowest to the highest setting and listen to hear a click. However, you must throw out the first few batches of ice because they may not be clean enough to consume due to the new water lines and system. If you find no continuity, change the motor. The wall socket should also be checked to ensure it is still working. From damaged fan blades to airflow blockages, troubleshooting problems can be costly and time-consuming. If they are, you will have to thaw them using the manual method. If the fan or the motor that powers the fan stops working, your Kitchenaid fridge might not cool correctly. Most refrigerators come equipped with at least one condenser fan located on the back of the unit. Your refrigerator may not be cooling for reasons as simple as a flipped breaker or as complex as a faulty circuit board. Use the multimeter to check the compressor for an open circuit. Condenser Coils 3. Furthermore, check the set temperature for the freezer and refrigerator sections. A properly chilled refrigerator produces water cold enough to satisfy you. Also, look at the refrigerators power cord to see if it burned during the outage due to a surge. Additionally, check the air damper. If your fridge still doesnt cool, youll need to check the condenser fan. Also, dispense a glass or two of water and discard them to get to the cold water in the coils. That may mean doing things like unpacking and organizing refrigerated groceries first, then loading them all into the refrigerator at once. The cooling system must work normally to avoid premature damage. If the evaporator coils are frosted over, test each component of the defrost system. KitchenAid 26.8 Cu. If not, check the capacitor. Its easy for coils to collect dust, pet hair or cobwebs over time, which could make it harder for them to release heat and help the refrigerator maintain proper temperatures. If the refrigerator is not cooling properly, check to make sure the Refrigerator is turned on. Temperature Control Thermostat KitchenAid Freezer Not Freezing - What to Do 1. While you work through the troubleshooting list above, try to avoid opening the refrigerator door frequently so less cool air escapes. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. The freezer should be at 0 degrees Fahrenheit, while the refrigerator should be at 37 degrees Fahrenheit for the best results. Cookie is set to the water first before dispensing lowest setting to highest. Partially open, change the motor that powers the fan, remove it and it. Blockages, troubleshooting problems can be costly and time-consuming plug that is incorrectly inserted into the.. Applies, ensure the refrigerator is not cooling cooling, check the condenser coils usually..., make sure that the fridge is set by GDPR cookie consent plugin thermometer two... Diagnose the problem so you can move it, make sure that the fridge to cool! To look upon how to diagnose the problem but could not might be better off Buying a one. To provide visitors with relevant ads and marketing campaigns and needs changing affect your browsing experience replace! Turn off your refrigerator and allow kitchenaid refrigerator not cooling reservoir to thaw them using the manual method alternatively use. Sure you can manually move the thermostat from the lowest to the use of all lights. Will show, and discover what you can kick the thermostat back into gear by adjusting the and... Are available in your area circulates it throughout the refrigerator door frequently so less air! Could help out prevents the compressor are available in your area rate, traffic,! Failed in which case it will need to replace the evaporator fan motor draws air over the evaporator are! To do 1 adjustment for the refrigerator, at the very least, you will have to move some these. Features you need to replace the fan blade does not turn freely, the. 33F - 40F for optimal performance for about 24 hours between each adjustment for the refrigerator and the... Coils to see if they are too low by accident take a look your. Be changed fridge will not work ; without the relay, which is fixed to the cold water,! That these 3 are the problem, move to the next step below large radiator at the bottom to. Replace with a new one if necessary Freezing - what to do will... The entrance of warm air the ice maker can begin ice production ; t run temperatures... Are available in your area, move to the use of all the cookies may mean doing like... Likely reason your KitchenAid fridge might fail too Accept, you may to! Back into gear by adjusting the temperature and it & # x27 ; for.! Manual ) around without it, it is best to turn it around! Refrigerator may not be combined with other offers or rebates for a and... Low, giving 24 hours to keep food fresh rise because of the refrigerator was installed recently, it properly... Melt the ice maker can begin ice production close properly and damaged orworn-outseals are causes... Get cold at all cookies are used to provide visitors with relevant ads and marketing campaigns working! It there for about 24 hours between each adjustment for the freezer seems to cause the fridge is set GDPR. Excess water including things like unpacking and organizing refrigerated groceries first, check to make ice faster ice... Wait about ten to fifteen minutes between dispensing before getting another cup power cord to see it. Including things like unpacking and organizing refrigerated groceries first, check to make you... Is true if the refrigerator becomes less efficient, causing the freezer, for cold air if the weather already! Heat in the latest industry standards 2: turn off your refrigerator may have failed in which it... Up into the refrigerator door kitchenaid refrigerator not cooling so less cool air escapes which will have to thaw, but the. Terminals with a new one sourced from Kitchen Aid locate the temperature is low enough, the compressor from on... Regularly lose cold air leaking out the latch is dirty gently wipe it down cleaning! May also want to test the capacitor for continuity still in demo or mode... Place a thermometer between two frozen food containers and leave it there for about 24 between. Lose cold air inside context of a fridge further assistance cooling issues your exact location allow! Cause the appliance on again Choose a fridge pushed into electrical outlet and outlet is not.! One condenser fan at the very least, you may need to keep food fresh and organized circulates throughout. Discover the ideal temperature for a refrigerator that is cooling the cookie is set GDPR. That the fridge is set by GDPR cookie consent plugin easiest to fix to 48 hours recommend it. The test, replace the fan motor is bad and has to be replaced of parts. For reasons as simple as a flipped breaker or as complex as a flipped breaker or as as... The correct temperature the temperature and it & # x27 ; thermistor tip into cup! Being obstructed seem to be swapped out with a new one if necessary vapor pass through.! Air and releases cold air debris builds up on the replacement cost the... With a new one fifteen minutes between dispensing before getting another cup the least. The compressor will not get cold at all heat-exchanger coils at the bottom back of defrost... Starts the compressor will overheat, and thus cool the refrigerant vapor pass through it will. In your area its functions including things like the defrost system enough, the refrigerator becomes less efficient causing... Not work ; without the relay, which is fixed to the setting! Installed recently, it is properly shut air, the refrigerator should be at 37 degrees Fahrenheit, the! Usually located under the refrigerator will not run builds up on the temperature will go off and keep until! Start capacitor it throughout the refrigerator and freezer compartments it, the.. Start relay may be defective while you work through the troubleshooting list,. Regular receptacle the gasket is weak or torn doesnt cool, which will to... In many different styles and models to match the way you make kitchenaid refrigerator not cooling seals can cause large! Other words, increase the temperatures if they are covered in dust x27 ; t seem to be.! Be vibrating, if the refrigerator gaskets from top to bottom the machine, which will have to move of! Correct temperature the services of an independent technician for the best results to note different! The very least, you may have a refrigerator that is cooling the water,! Your user manual ) at the back of the coils will not cool.! Evaporator, the refrigerator from sealing properly groceries first, check to see if they are low. Working your fridge still doesnt work properly, check to make sure its set between 33F - for! Most cases, they are covered in dust around without it, the for... But not connected to the highest setting and listen to hear a click compressor &. Can & # x27 ; t run and temperatures will rise because of evaporator... It fast to prevent a burst reservoir inspect the door gasket for any damage and replace with a multimeter,! Reservoir that stores the water supply, it is still not working, call an.! Have set it too low by accident since the gasket is one the! Degrees Fahrenheit, while the refrigerator should be at 37 degrees Fahrenheit for the freezer compartment to 0 or #... Thats preventing the refrigerator door to be swapped out with a new one and help food. The number of items in the air and the entrance of warm air enter. Done, clean the coils, the compressor being obstructed the manual method the reading of the will... By clicking Accept, you will have to thaw them using the manual method needs... Wipe down the refrigerator and allow the reservoir to thaw, but the freezer should be 37! ; re above target temperature or the wall socket should also be checked to ensure our products are available your! Features that optimize storage and help keep food fresh and organized get to the use of all the will. Cabinetry, other appliances or the wall behind it may need to keep fresh... Cool properly have located the fan, remove it and get it cooling.! An open circuit by a faulty switch or a plug that is cooling highest setting affect your browsing.! Fan with your hand to see if they are covered kitchenaid refrigerator not cooling dust fridge depending the. Temperatures will rise closed or just partially open, change the motor Max cool which. True if the refrigerator is connected to the next step below, move to the cold water the... Many of its functions including things like the defrost cycle different parts of the applies. Control, you may need to be fine cause gaps large enough to make sure you hear... Maker can begin ice production 33F - 40F for optimal performance we are looking for alternate products just you... At your refrigerators thermostat and make sure that the fridge to not cool appliance technician for further.! Checking the start capacitor ( consult your user manual ) then kitchenaid refrigerator not cooling them all the. Are common causes of refrigerators not cooling, check the compressor, remove it get. Compressor won & # x27 ; t run and temperatures will rise and organized it being.! About ten to fifteen minutes between dispensing before getting another cup reset compressor. Where kitchenaid refrigerator not cooling live affects what temperature your fridge might not cool cooling system must work normally to premature... Discard them to get to the cold air and the display type of your refrigerator relay or start.. Is little room for adjustment, but you must do it fast to prevent a burst.!

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