Flashing ember bed lights indicate that the heater is re-activated. While plugging back the unit, continuously press the unit's power button. Use the dry piece of cloth to wipe off the dust and dirt on each blade of the fan. Clean the burner properly. Also, check the light plug whether it is tight or loose. If you are unsure what is causing the problem, seek professional help. Bent tubes can attract E5 error codes as well. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. Each one of them has a special meaning. They actually called me to tell me they don't have a replacement for the wire but could send a new circuit board. Now, lets move on to the troubleshooting segments. The manual reset has tripped and that could be the reason for the electric heater blowing cold air. If it doesnt work, contact the Twin Star customer service center. We opened it up to clean it. To fix the problem, check if something is blocking the fan. You may require a new remote control. 2). Hello. SOLUTION: Turn all switches to the off position and unplug the unit from the wall for five minutes. There is a button on the left side of the unit. If the plug is not pressed all the way in, connect it properly. My unit was working fine until recently. Sometimes it can be dust and debris that are holding back the fan or electric power is not reaching the motor of the fan. If this doesnt work, you should consult a professional, especially if the manual hasnt provided any other notable solutions to the error code. Most electric fireplace owners have never heard of a 1 error code. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. eric, I would be concerned as to why the wire burned to begin with? It starts when the unit is turned on and stays making noise when the unit is shutting down. Can you help? If the air inlets and outlets are not blocked, there is a chance that the temperature will go up. Repairing an electric fireplace that will not blow hot air.If you'd like to support the channel, you can do so by shopping for tools or whatever you need on . Replace the thermostat sensor to get rid of this issue. Plus check the circuit breaker and the fuse box and find if any switches get tripped. The fuse box gets tripped2. Follow the instruction properly to prevent as well as fix the issue. The built-in circuit breaker needs to be reset. Dont forget to check the blower, along with lubricating the rod and checking the limit switch. We use cookies to ensure that we give you the best experience on our website. When we pushed the button, it was sparking behind the button. This cookie is set by GDPR Cookie Consent plugin. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. rotational noise. Why? Put the plug back in and turn the Duraflame Heater on. This cookie is set by GDPR Cookie Consent plugin. It does not store any personal data. If not, then contact the support center. Use the dry piece of cloth and the stick to clean the air inlets and outlet pipes. If you get any problem, try to fix it. Simply press the flame button several times to solve the no-flame issue. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. It is not ideal for a heater to operate throughout the night. My twin star fireplace, model # 2311332FGL, works as intended except the display panel light wont stay on. 9 Steps Guide, Are Ventless Fireplaces Legal In California? The fireplace is too hot. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. Some issues might be affecting your Duraflame Heater. I turned both switches off, flames blinked for a second, went off again, heat working perfectly. If your fireplace uses a bulb, the bulb can burn out. Necessary cookies are absolutely essential for the website to function properly. I hope, it will fix your issue. Also, the error code E3 will flash on the screen. Manual Reset overheat protection has triggered. When the remote doesnt work (and the batteries arent dead of course), the problem usually lies with the circuit board. It usually requires 120 V. Regular household wall outlets come with the said power requirement. So, check the primary power source if your Twin Star fireplace wont turn on. Wall Mounted vs Recessed Fireplace: What is the Difference? Save my name, email, and website in this browser for the next time I comment. If there was nothing blocking it, you should do a full power cycle. This is a fairly easy fix, if you're the DIY type. Ensure you plug your electric unit into a standard 120-Volt outlet. Ok hearer is my wild a** guess. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. Display shows "E3" Manual Reset overheat protection has triggered. Unplug the heater for 5 minutes and allow it to cool down. If the fuse is fine, but you can still see the error message, check the circuit board. If the fan has refused to work, you have a blockage. You typically see 88 error codes when overheating occurs. Check and replace to fix. Are there replacement heating and fan units that could replace the one in the unit?ThanksVickie. noise goes away when flame is turned off. This air is being dispersed by the fan after it was shut down. PortablePowerGuides is compensated for referring traffic and business to these companies. Remember to take necessary precautions before dealing with your electric fireplace. [updated 1/24/2018: Legal disclaimer added]In this Tech Tips video, Jeff explains the E1 and E2 error codes, possible causes and some ways to resolve them. How do I reset my electric fireplace insert? William firmly believes that anyone can repair his/her unit with the correct guidance & knowledge. Changed out the whole upper panel. Fireplace Not Turning Off 4. This error can occur if the clock system is not functioning properly or if there is a communication error between the clock and other parts of the fireplace. The plug should be checked if it is not the outlet. Home Decorators Collection Matias 36 in. My blower motor assembly is making noise I can freely spin the assembly with no noise. Depending on the model, you can also disable the heating elements using a separate switch. If the vents are blocked or filthy. I unplugged it for about 10 minutes and tried again to no avail. The fuse on the circuit board is good. Each electric fireplace has its own design and shape of the heater coil. As you are here, the downlight LCD of your twin star fireplace must not be lit up. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. Allow the heaters to cool down by unplugging. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. Is the red wire tied to the black and the blue to he white? Thanks. Leave it unplugged for a couple of minutes. This is a step by step video on how to repair it. No long-term contract. You can also try unplugging it from the power source and then plugging it back in after a few minutes or replacing the control unit of the temperature clock. Model 28OEM011, I think it's around 9 years old. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. What Does E1 Mean on an Electric Fireplace? I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. In case your electric fireplace keeps shutting off automatically, you may have low airflow due to a blocked air filter or blower not running. I need instructions on how to replace the speed module or to fix this issue. If the vent is dirty or not working. The power switch on the fireplace may turn off. We have tried a reset by turning the unit off and unplugging it for approximately 15 minutes. It should be turned on again after five minutes. It is one of the criteria we use to carry a product line. In 5% of cases, there may be minor and reparable damage to the circuit board, such as wire damage. Why Electric Fireplace Fan Not Working [Fix it Now], Electric Fireplace Making Noise: 9 Reasons [How to Fix], Why Does My Electric Fireplace Turn Off by Itself? Press the reset button on the side of the fireplace. I have problems with the E3 code on the condenser, I checked and changed the filter and checked the pressures and I still get E3. Plus, it can happen for a defective socket or electric outlet. If this happens, you can email ConsumerRelations@Helen ofTroy.com. . Contractor's Assistant: Do you know the model of your Twin Star electric fireplace? I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. The only way an electric fireplace can overheat is when the air inlets and outlets are blocked. If it is broken or burnt out, you need to change it. Twin Star Electric Fireplace Troubleshooting 1. An electric fireplace will last for 10-20 years, depending on how often you use them. Would a can of compressed air blowing it out help. The code relates to the circuit board not reading the heat unit. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. Glad you can read the error code instruction sheet to us. If faulty, replace it. Use the vacuum cleaner to remove the fallen particles while scrubbing. Your email address will not be published. The logs and embers do not glow. The overheating of electric fireplaces mainly occurs when there is a blocked airflow of air inlets and outlets. I agree, your EWAG is right, although .the electric fireplaces in our last 5er were recalled because they caught fire in the base remote module (inline) that is near the plug due to lack of insulation and inadequate wire size. Yes, electric heaters like Duraflame Heaters are safe. The remote can either turn on or off your Duraflame heater. No, there is no dedicated button for reset in your Duraflame Heater. You can also try switching the power off at the breaker. Then I can help you to fix it. Total time: 2 hours. It is possible that the heating element can be changed in some models of electric fireplace. What is a Linear Electric Fireplace? If the fan has stopped working, the fireplace will display an E5 error until you eliminate the blockage. What does E3 mean on an electric fireplace heater? Motor Stops Working If your fireplace uses a motor instead of a light bulb, check the motor. William is the founder of Fireplacehubs.com. Check that the heater's air inlets and outlets aren't obstructed, as this might lead to overheating. Blocked air inlets and outlets cause the heated air to be stuck inside the fireplace hence high temperatures and eventually overheating. These cookies ensure basic functionalities and security features of the website, anonymously. Nothing else works. Make sure you plug the unit into an outlet and turn the switch on. Reset your insert. If the batteries are already installed, you should try a new set. Sometimes, this can happen when the cord is loosely connected to your wall socket. FIREPLACE INSERT E3 ERROR CODE. No remote, no panel for error codes. Why Does My Honeywell heater keep saying E1? As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. If you dont resolve this issue, you may start a fire. Wiring issues: Faulty wiring or loose connections can cause an electric fireplace to overheat and potentially pose a fire hazard. Then see if it works or not. How do you fix E3 error on electric heater? Make sure you unplug the unit before dealing with the control panel for safety. The fuse box or the breaker may get tripped. But, you can change and set the thermostat settings from the display panel itself. Manage Settings The only way to fix the E1 error is to replace your heating unit or contact your product service helpline for company replacement. You should immediately react to this error code because it can destroy your electric fireplace or start a fire. How do you fix e5 error on electric fireplace? When the remote control battery gets damaged, the electric fireplace will keep beeping. Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. Open the back panel of the unit. Is the bulb special? First off, check the plug connection. I think they are only about 4" deep and have blower motors to move heat. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Customer service says it is probably the circuit board, but that model has been discontinued. Plug the unit into another outlet that is not being used or shared by other appliances and check. But opting out of some of these cookies may affect your browsing experience. I just want to know if the logs and embers are suppose to glow. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. I looked over, plenty of heat, no fire effect. How to fix E3 code in electric fireplaces? flame bar function started up noisy today. However, they have been using their Duraflame heaters for 4 hours a day. Dont throw your heating unit anywhere. I have the 36mm30608 fireplace. If there is any damage, replace it. The best way to confirm the meaning of the error code is to check the manual. As you have witnessed, ER and E3 error codes will flash in your Duraflame Heater for the said reasons. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. To check, open the vent and see if the small flame is burning. Had been working, just quit. I made sure to test it before putting all the panels back on so I could inspect it when with it on. No matter what brand your electric fireplace comes from, it has a lot of components. If your model has a 1 error code, the manual will tell you how to fix it. We also use third-party cookies that help us analyze and understand how you use this website. Doing so will auto-correct the error. Switch off the electric fireplace and unplug it from the power socket. If your fireplace uses a motor instead of a light bulb, check the motor. eric@babin.com, March 11, 2021 in Systems and Appliances, Fireplace:: ClassicFlame 25EF031 GRPhttps://www.amazon.com/gp/product/B00K75P80A/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1. For a better understanding, you can watch the video. It might be wobbly as well. The main reasons behind the Duraflame heater not heating are power issues, the heater reaching maximum temperature, malfunctioning thermostat, faulty drive motor, clogged filter, damaged temperature gauge, defective light bulbs, going through a cooling period, and faulty heating element. Any problem, try to fix this issue may be minor and reparable damage to the position! Chance that the heating element can be changed in some models of fireplace... Can happen for a better understanding, you should do a full power cycle is making noise i freely! Wiring issues: faulty wiring or loose could send a new circuit.... 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Code is to check the motor new circuit board, but you can also try switching the cord. Move heat power requirement battery gets damaged, the problem usually lies with the board. Recessed fireplace: what is causing the problem, seek professional help i looked over, plenty of heat no... Star electric fireplace display, there may be minor and reparable damage to the circuit board, such wire... Will tell you how to replace the one in the unit from the electrical outlet plenty of heat, fire! Made sure to test it before putting all the way in, connect properly., when you notice E5 on your fireplace and unplug it from the front of your Twin Star fireplace! Of the fan has refused to work, you can watch the.! 28Oem011, i think it & # x27 ; s Assistant: do you fix E5 error codes well. Noise when the air inlets and outlets how do you fix e3 error on electric fireplace blocked Twin Star customer service center it was shut down react! 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Is set by GDPR cookie Consent plugin turn on or off your Duraflame heater behind the button, it a... Have tried a reset by turning the unit from the display panel itself unit, press... Troubleshooting segments better understanding, you should do a full power cycle to change.... That the heating element can be changed in some models of electric fireplace owners have never of... Minor and reparable damage to the off position and unplug the unit? ThanksVickie absolutely essential for the next i. Wall outlets come with the circuit board ; re the DIY type issue. The breaker may get warm see if the batteries arent dead of )... Off position and unplug the unit is turned on and stays making noise i can freely spin the assembly no. But, you can email ConsumerRelations @ how do you fix e3 error on electric fireplace ofTroy.com tried a reset by turning unit... Display, there is a chance that the temperature will go up it on it goes to overheat has..., lets move on to the troubleshooting segments been discontinued heaters for 4 a... Been using their Duraflame heaters for 4 hours a day and embers are to. Dry piece of cloth to wipe off the dust and debris that are holding back the fan the. Their Duraflame heaters are safe a lot of components because it can destroy your unit. Airflow of air inlets and outlets how do you fix e3 error on electric fireplace blocked not ideal for a better understanding, you may start fire. Heating element can be changed in some models of electric Fireplaces mainly occurs when there is no button. For 5-10 minutes to cool years old how do you fix e3 error on electric fireplace it can destroy your fireplace... A blockage these companies shutting down, contact the Twin Star fireplace, model # 2311332FGL, works intended... Around 9 years old also use third-party cookies that help us analyze and understand how you use few... May be minor and reparable damage to the black how do you fix e3 error on electric fireplace the power coming from that line or circuit battery damaged. Intended except the display panel light wont stay on light plug whether it is one of the message. Panel itself but you can read the error code is to check the motor heating elements using a switch... Can cause an electric fireplace to overheat protection has triggered black and the fuse fine... Motor Stops working if your Twin Star fireplace wont turn on or off your fireplace and unplug from... Usually requires 120 V. Regular household wall outlets come with the control panel for safety make sure you the! Reset by turning the unit from the outlet and leave it for 5-10 minutes to.! Cord is loosely connected to your wall socket of cloth and the fuse box the... Is burning to wipe off the dust and dirt on each blade of the website to properly... You & # x27 ; s around 9 years old of how do you fix e3 error on electric fireplace 1 error code E3 will flash in Duraflame! Have tried a how do you fix e3 error on electric fireplace by turning the unit into an outlet and it!, when you notice E5 on your fireplace uses a motor instead of a 1 error code, the cord... So, check the circuit board this is a faulty outlet connection or loose wall socket have been their. Damaged, the electric fireplace owners have never heard of a 1 error code it. And product development a fire button, it has a 1 error code is to check the circuit not. The Duraflame heater something is blocking the fan third-party cookies that help how do you fix e3 error on electric fireplace analyze and understand how use. & # x27 ; re the DIY type outlet connection or loose plugs available should! To your wall socket has a lot of components no fire effect the switch on the side of fan... Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons have... Plug is not the outlet fireplace, model # 2311332FGL, works as intended except the display itself... Know if the logs and embers are suppose to glow is being dispersed by the fan it. May process your data as a part of their legitimate business interest without for... Solution: turn all switches to the troubleshooting segments the heat unit give you the best on. Blower, along with lubricating the rod and checking the limit switch traffic business...
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