All rights reserved. Please obtain a google maps API key and put it in Site Preferences! $143.88. One customer complained that a chemical he purchased to help clear up his green-colored pool not only made the situation worse, it made it cloudy on top of it. UV and mineral sanitizing systems are effective at sanitizing the water while reducing the amount of chlorine that is normally required. Were Pool People and we want you to be happy with your purchase. At Leslie's, We Know Pools and we have the best products for algae prevention. I needed replacement parts for my Hayward sand filter and they order them for me and when the parts arrived I brought them to the store and Nate even put them together for me and carried the parts out to my car. Not only do customers have their share of complaints with Leslies Pool Supplies, but employees get on the review site and voice their distaste for how the company treats them. Shop Now. 20 Gorgeous Pool Designs with Alternative Finishes, 20 Gorgeous Hotel Swimming Pools from Around the World, 20 Pool Gazebos That Are Out of This World, 20 Inflatable Pool Ideas for Your Backyard, The 20 Most Expensive Homes in the Boston Area, 20 Gorgeous Poolside Outdoor Kitchen Designs, Reasons Why Your Toilet Might Be Squealing, Don Johnsons Fromer $15 Million Montecito Home. They refused to take my return. Water Balancers are used to raise and lower pH, Alkalinity, Calcium Hardness, and Cyanuric Acid. Thats why it is good to always do your research and price comparison checks before you dole out your money to a company, only to later see that you could have gotten it cheaper somewhere else. For so long, swimming pools have been constructed similarly, using, Read More 20 Gorgeous Pool Designs with Alternative FinishesContinue, When most people plan a trip, one of the first things they want to know is, is there a hotel swimming pool. This in-depth article will no only explain how to remove Black Algae, but help explain what it is and where it came from: How to Prevent and Remove Black Algae. Luckily, it's the easiest to treat and remove. Dishonest. Your pool needs to also have a filter pump so it continuously disperses the salt evenly when circulating around your pool. Do Not Sell or Share My Personal Information. When we encountered a problem, we brought in the Polaris pool robot and they refused to take it stating that they are so back logged on repairs that they cannot service it. Leslie's Swimming Pool Supplies Algae Control will prevent Ordered a spa cover 5 weeks ago. Sign up now. Tablets, MAXBlue 3 in. They dont seem to know about the chemicals they sell and what works. Then the guy I dealt with had the audacity to try and cross sell me on pool service. When it comes to choosing the best company for your home repairs of any kind, including a swimming pool, it is always best to research a company before you dish out your hard earned money to them and expect youre going to get the best product, customer service, and best prices. Greedy! I scheduled installation of a water purifier, which was cancelled twice. Well, if you havent seen a lot of it, you will when you get on the review site for this pool company. Check out our helpful article, Introducing Leslies Perfect Weekly on why Leslies Perfect Weekly is the perfect combo for you and your pool! Don't know if I will ever receive this. I ordered a part online. Use Up and Down arrow keys to navigate search results. Leslie's - Ultra Bright Advanced Pool Water Clarifier - 1 qt. Check out our expert-written article on How to Manage Phosphates in a Pool for more information on how to remove and manage phosphates in your swimming pool. Tune in to this video to learn more. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. Traded at local store for over 15 years. 1-800-537-5437. Bags, 12-Pack, Leslie's - Fresh 'N Clear Non-Chlorine Oxidizing Pool Shock 1 lb. For maximum effectiveness, pools, spas, whirlpools, hot tubs, decorative fountains, and containerized ponds containing heavy growth of algae must be cleaned prior to use. Sign up now. We have thousands of items eligible for next day shipping! Many customers complain that the employees tell them the wrong chemical, or combination of chemicals to use for their specific pool problem and for many, have made their pool water problem worse due to their lack of knowledge. * Pricing, promotions and availability may vary by location and at Never purchase from Leslies pools. Verification can help ensure real people write reviews about real companies. Add ounces of Leslie's . Rude customer service, sort of like, "Take it or leave it." Please select a nearby store with available inventory to process your order. Learn about where Mustard Algae comes from, how to remove the algae from your pool, and how to prevent an algae bloom in the future: How to Prevent and Remove Mustard Algae. Leslie's - Chlor Brite Sodium Dichlor Granular Chlorine - 25 lbs. Leslie's Algae Control is a 60% concentrated polyquat pool algaecide effective at preventing and treating most forms of algae growth in swimming pools and spas. Please enter a zip code within the 48 contiguous states. They just don't care. Need to. Yelp users havent asked any questions yet about. MAXBlue 35 lbs. Nobody knows anything about their products. Some details regarding this service: Claim your profile to access Trustpilots free business tools and connect with customers. Instant Checkout. Leslie's - Chlor Brite Sodium Dichlor Granular Chlorine Pool Shock 1 lb. Find out how we combat fake reviews. Most of the customers with these complaints are quite upset as these products cost them hundreds of dollars. We cannot deliver to Hawaii, Alaska, or Puerto Rico. Bromine is an alternative sanitizer used in spas and hot tubs. 1-800-537-5437. The store will not work correctly in the case when cookies are disabled. Get Details. We offer the best selection of pool and spa chemicals, pool cleaners, pool equipment, cleaning accessories and pool inflatables and floats. Was told that a district manager was the only person who could do that. Understanding the significance of swimming pool temperature is more important than you think. Next Day Delivery Service does not mean Next Day Air, but simply that your qualifying products will be shipped from the warehouse closest to you resulting in delivery the next day. We can only assume we are dealing with liars and crooks! Leslies Pool Supplies is a nationwide pool store that also operates a popular online store. How Much Does it Cost to Build a Sand Pool? I would suggest shopping elsewhere. The box was unopened. The second time I didn't get a call, they cancelled days ago and didn't even bother to tell me. They took the money for my pump 3 weeks ago but won't call the shipper to tell them to have FedEx pick up so it's just sitting in Chicago for 3 weeks. For pools having just visible algae growth, add an initial dose of 11 to 16 fluid ounces of Leslie's Algae Control Pool Algaecide and Algae Preventer per 10,000 gallons of water and remove settled algae. Free Shipping and more for Pool Perks members. This included product replacement, and service techs coming to their home to help them with a pool issue. 7. Horrible customer service! I need to find a better pool supply store with GREAT CUSTOMER SERVICE. 1-800-537-5437. Learn more. Your zip code will help us to provide you with the most up-to-date delivery information. The best selection of pool cleaners, pool chemicals and pool equipment for your above-ground pool, in-ground pool or spa. 8. Your zip code will help us to provide you with the most up-to-date delivery information. $11.99, Two For Looks like your current store isn't near your delivery area. Super disappointing. Maria McCutchen is an author and freelance writer living in Chattanooga, TN. When he overhears me on the phone say "FU$# HIM:He tells her to leave..he is not dealing with her. And how much can you expect to pay for a pool like this? Pool Stain and Scale Removers are an important part to help keep the appearance of your pool looking clean and inviting. No one wants to feel like they overpaid for something they could have gotten cheaper somewhere else. From pumps to pool vacuums, customers are not happy with the quality of the products Leslies sells, saying that within a month or so, the mechanical device they bought quit working. was extremely helpful, he has great customer services skills and was very knowledgeable about the products in the store. The murky green, yellow, or black organisms can turn even the most beautiful pool into an unsafe eyesore. Other than for Pleasant Prairie, Wisconsin, not all products are stocked at all locations and therefore not available for next day delivery. 1-800-537-5437. per 10,000 gallons. Due to the equipment, chemicals and upkeep, pools can be quite expensive to own and maintain, so its no surprise that pool owners will try to find the best deals on pool supplies. One of the most common complaints on Leslies site is with bogus charges that customers were not planning on, or had been told they would owe. A chlorine tablets hardness, density and solubility greatly affects the chlorine release rate and is dependent upon the heat and pressure used during tablet formation. Dohenys Pool Supplies Fast has Free Shipping on orders over $100! Because next day delivery is not guaranteed for standard service and residential deliveries are made only Monday through Saturday though Saturday delivery is not guaranteed, there is a chance that our product will not arrive the next day. Pool salt uses chlorine to sanitize pool water and kill germs, keeping you and your family safe. across the surface of the pool with the pump running. Leslie's - Algae Control Pool Algaecide and Algae Preventer - 1 gal. Any time I check the progress, the 'estimated' shipping date is changed to one week away! Below is a brief description of the main chemicals used to treat pool water. Doheny's Shipping & Delivery Services Free Shipping Details. Check out our expert-written article, Pool Clarifier vs. Flocculant for a detailed overview of both and which one is best to clear your cloudy pool! Pool Cleaning Chemicals can be used in many different applications such as pool tile cleaning, pool filter cleaning, and outdoor deck cleaning. Regular water testing is an essential part of maintaining your pools welfare. Shop and see why we get so many 5-star reviews! After it was done, I was told it would now be $320 plus a $48.15 trip charge. When conditions are right and your water isnt properly balanced, you may find yourself with an algae bloom. Bring the chlorine level to 2.0 -4.0 ppm by broadcasting Leslie's . Thankfully, preventing algae is even easier than removing it! This non-metallic pool algaecide will not cause staining like some other algaecides potentially can. This has angered many customers, especially due to the fact that the up-charges for the individual customers who complained, were typically a significant difference. Pricing and offers are subject to change. Pricing and offers are subject to change. Pool Chlorine Tablets are the most commonly used primary sanitizer on the market. $269.99 Buy in monthly payments with Affirm on orders over $50. Need to. Algae Control is compatible with chlorine and saltwater chlorinated pools. We cannot deliver to Hawaii, Alaska, or Puerto Rico. Get free shipping on qualified Chlorine Tablets Pool Chlorine products or Buy Online Pick Up in Store today in the Outdoors Department. Yeah, right! Specialties: Leslie's is your local neighborhood pool store. Raw chlorine is a commodity making chlorine tablets is an art form. Balancing your pool and spa water is one of the most important aspects of being a pool owner. and Calcium Hypochlorite Pool Shock 25 lbs. From the store to the warehouse just terrible service. At one point or another, most pool owners will deal with an algae problem. All rights reserved. I requested to return to ship back also refused. There's peace of mind in having a clean, safe, and beautiful pool, Starting At I call corporate and they couldnt give two hoots either. Even if you have a little bit of visible algae growth, Leslie's Algae Control works great as a corrective treatment to help eliminate algae blooms as well. Please obtain a google maps API key and put it in Site Preferences! Once it did, they had to deal with their rude customer service people and in the end, got no where with repairing it or being able to exchange, or return it. I would like to give a shutout to two employees of store #252 in Phoenix. Please Note: When using Algae Control, we recommend that the Free Available Chlorine (FAC) level be 10 ppm or less to prevent algaecide deterioration. Please enter a zip code within the 48 contiguous states. In addition, there are pool stain preventers which help prevent pool interior surface staining and calcium scaling on pool tile surfaces. I ordered a 50# bucket of tabs almost a month ago and they promised I would get it when I went in there. We have researched some of the most common complaints received by Leslies and we have put together a list of the top 10 common complaints that Leslies Pool Supplies always gets. Many customers have had a pump they purchased from Leslies not work right, or at all. Now they cancelled my order, but didn't cancel ones for people that paid more. Customers getting charged unexpected charges, 10. Looks like your current store isn't near your delivery area. $59.99. Use Leslie's Algae Control Algaecide and Algae Preventer to help prevent many different types of algae from growing in your pool, spa, fountain, or water feature. Leslie's Algae Control is used to control the growth of algae in swimming pools, exterior spas, whirlpools, hot tubs, decorative fountains, and containerized ponds that do not contain fish. What is the Best Swimming Pool Temperature? 5 4 & Up 3 & Up 2 & Up 1 & Up. I drove 45 minutes to return to store. Here are 8 tips for writing great reviews. Feel free to leave us a message and we will be in touch as soon as an agent is available. Three times they said Id be contacted within 24 hours but never was. Shopped Federal Hwy. They were unhelpful. All rights reserved. Bags, 12-Pack. Website stated about a week to make this and then it would ship (about 2 weeks). They screwed up my closing date request and they couldnt care less. Need to. I purchased and had Leslie's install a RayPak pool heater on Dec 2, 2021. Called and emailed multiple times. Leslie's own chemical packaging hasn't been updated since the mid 90's and is completely out of date and unreadable/confusing. Theres nothing worse than being told you will owe on particular price for a product or a service, then get hit-up for more money than you had planned to pay. Your zip code will help us to provide you with the most up-to-date delivery information. There have been comments about employees being down right rude, sarcastic, and often, not helpful at all. Its also a good idea to take proactive measures to prevent algae from growing in your pool in the first place. Theyre telling me to call Fed X but Fed X never received product. Shop Online or at any of our 900+ retail stores! Information provided by various external sources. Not only is it an eyesore, it can cause damage to pool surfaces and harbor disease-causing microorganisms. We bought a Polaris pool robot from them solely on their stated commitment to service them. No one likes to be treated poorly by a company, whether you have already spent your hard earned money with them or not. She has been writing for over 15 years; writing articles, whitepapers, product write-ups and more for multiple online media sites, blogs, company websites and individuals. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. Bottle. You've lost a customer for life! Sign up now. This not only covers our brand name chemicals, but also our most popular swimming pool supplies. Shop Online or at any of our 900+ retail stores! For fine debris that keeps passing through the pool filter, you need a coagulant, which is either pool clarifier or flocculant. Use Up and Down arrow keys to navigate search results. Check out our in-depth guide, How to Remove Pool Scale and Stains for how to identify pool stains as well as how to remove and prevent pool scale and stains in your pool. Feel free to leave us a message and we will be in touch as soon as an agent is available. Need to. Family owned: from our family to yours since 1967. Leslie's - Opening Kit up to 35,000 Gallons, Leslie's - Chlor Brite Sodium Dichlor Granular Chlorine Pool Shock 1 lb. Leslie's Pool Supplies does not share or sell personal info. Takes hours on the phone to get through and then they say the cant track there own products for shipment. One of the most common products youll find mentioned in this regard, is pool pumps. Our kits and bundles are designed to open and close pools and spas of various volumes of water easily. Simply contact our Customer Care Team at: [emailprotected] or call us at 1-800-574-7665 to report the lower price. With just a little effort, these steps will help you on your way to a clean, safe, and swim-ready pool. I purchased two gal of muriatic acid from my local Leslie's. It's now going on 3 weeks and they still have no disk and ask you to go to another store. I went back to Leslies the next day to return their acid and the clerk said they didn't accept returns on chemicals. The five simple steps to keeping algae out of your pool are:1 Circulate and filter the water in your pool.2 Have a regular cleaning routine.3 Maintain a chlorine level of 2.04.0 ppm (parts per million).4 Keep phosphates out of your pool.5 Test pool water weekly, and bring a water sample into your local Leslie's twice a month for a free in-store water analysis. Find out more about preventing and removing algae in your pool on the Leslie's blog: #poolalgaeremoval #lesliespool #poolmaintenance Featured Products: Test Strips: Test Kits: In-Store Water Test: Calcium Hypochlorite Shock: Phosphate Reducer: Perfect Weekly: Visit our website and shop our wide selection of pool, spa, and outdoor products: Check out our blog for informative articles on pool maintenance, equipment troubleshooting, water care, and much more: Stop by your local Leslie's to speak with one of our friendly pool experts: Click SUBSCRIBE so you never miss one of our helpful and informative videos!At Leslie's, #WeKnowPools Leslies is your local neighborhood pool store. We use dedicated people and clever technology to safeguard our platform. I paid for an order which was never shipped. Sometimes companies can actually lose business due to constantly running there ads to a point where people get tired of seeing them and opt to use a competitive company instead.

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