xfinity flex remote resetxfinity flex remote reset

\u00a9 2023 wikiHow, Inc. All rights reserved. It feels like there is a flaw in the design here. The LED indicator now will blink three times. As you can see from this Xfinity page, the XR16 remote does not have number buttons:, https://www.xfinity.com/support/articles/get-to-know-xr11-remote, How are they (and the rest of us who arrived at this thread looking for the same answer) supposed to follow your instructions?. Aim the Voice Remote at your X1 TV Box or Flex TV Box and press the Microphone (Voice) button. the rebuild process wipes the hard drive. The LED will change to amber. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Once you have found the A and D buttons, press and hold them down at the same time while looking at the LED light at the top of the remote for about 3 seconds. I'm sorry that we have missed the mark on this one @user_00db63. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. And if I didn't want the flex device anymore how do I get my Information off the device before returning it if I can't perform a reset? Please send us a direct chat message with your full name and complete service address to Xfinity Support. The XR11, XR5 and XR2 have a similar reset process and you can follow the same four steps. Overall their cable, internet and phone services are great. While its fun and sometimes more cost effective to Do It Yourself. I am not a Comcast Employee. Then you are going to enter the code 9-8-1 while still looking at the LED light. Keep in mind that when you factory reset an Xfinity remote it unpairs the remote and TV Box. An Xfinity remote can be synchronized with an Xfinity box to control a TV from up to 50 feet away. I need to clear and reset all logins and settings from my flex box. Let us know if you have any issues or questions going forward. Unplug the power cord from the back of your Xfinity TV box. You dont want them to go dead during the reset. Pair your Voice Remote with your TV Box/streaming TV Box or programs for control of the TV or AV receiver according to the instructions outlined above. Press 9-8-1. Once the on-screen pairing code is correctly entered, your Voice Remote is paired with the TV Box. When you reset your remote, you're also resetting any settings you customized on that remote. Resetting your Xfinity remote to its factory settings removes all its settings and pairings. After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! Both of these steps can help improve the performance and reliability of your Xfinity remote. Let us know if you need any further assistance. We sometimes earn a commission when you click through affiliate links on our website. Press the Setup button until the LED at the top of the remote changes from red to green. You can simply follow the instructions on the original packaging for device pairing. Resetting an Xfinity remote means that all the settings you made will be lost. We use cookies to make wikiHow great. This will clear all your programming and reset the remote to its original state. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Metrojersey.com NJ's #1 Web Directory If you dont see any light from the LED when you press buttons, you should try replacing the batteries first. repairing it. It helps you do basic commands, such as switching your TV box, navigating through channels, etc. Is it possible for me to get a replacement flex box and remote to be sent? Factory reset your Xfinity remote. Then you will need to input the code 9-8-1. If your Xfinity remote is unresponsive check the batteries first. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Direct Message icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. Thanks for starting a new post with your concerns. Now that the factory reset of your remote has been completed you will need to reset up your remote this can be completed by doing the following. Some instructions will appear on the TV screen. If it flashes green two times, then you were successful in doing Xfinity remote reset. Blink Camera is Registered To Another Account: What Should I do? Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. The option should also be in your settings menu. If paranoid, change passwords. I can't control my TV using the factory remote it started happening as soon as I paired the XR16 remote. Press and hold the A and D buttons on your XR15 remote. Follow these simple steps to factory reset your Xfinity Flex: Power on your Xfinity Flex. Thanks to all authors for creating a page that has been read 15,241 times. For immediate assistance, check out the Xfinity Assistant. This is the same as if you bought a new remote. 1 Press and hold the i button. (I went to my local Xfinity store and they just gave me one, or you can borrow one from someone.) After resetting, youll need to pair back your Xfinity remote to use its functions, including voice commands for Voice Remotes. On the back, you'll find an HDMI port, USB . wikiHow is where trusted research and expert knowledge come together. The "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window, Hello, @user_0947b1! 3 Hold for 5 seconds. There are some easy fixes that can be causing the issue, heres what they are. HowTL is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The LED will blink green twice to indicate the remote was reset. In a few seconds, the box will reboot if done . This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Xfinity router flashing white light, see how to fix issue easily. Failing that you should factory reset and re-pair your Xfinity remote. Check that pairing was successful by adjusting the volume on your TV. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. *I forgot to mention it will flash blue once it has been reset**People are commenting that there are new/updated steps on the website, so if my steps don't work, check the website on your remote***Here is a link to a new video with the current steps I found on the xfinity.com/support website https://youtu.be/DKvb0qYzXWc Also, almost-dead batteries may change the remotes programming. If youre already paired for voice, but need to program the remote to control your TV, just press and hold the. Finally, put new batteries in. You should also reset the remote if you plan on selling it. But luckily its easy to reset an Xfinity remote. 1st replace . The model number for your remote is written on your remote. If the buttons arent working and changing the batteries in your Xfinity remote doesnt help, its time for a full reset. Once this is complete, you can retry pairing your XR16 Flex remote. Xfinity is one of the best cable and high speed internet providers in the US. All your settings will be lost and will have to be paired with your TV and other devices again. Before resetting the remote, check to make sure the batteries are good and the remote does not appear to have any obvious physical damage that could prevent it from working. I have taken all pf the necessary steps to reset my remote as well as my box. Yes you can swap equipment at anytime. After that press the all power button of your Xfinity remote. This step does not work with all Xfinity remotes. Make sure that youre working with a fresh set of batteries before reset. This means you dont lose all of your settings. To reset your Xfinity TV box, follow these steps: You may need to re-enter your settings if you have customized your Xfinity TV box. In a few seconds, the box will reboot if done correctly. Pair your Voice Remote with your TV Box/streaming TV Box or programs for control of the TV or AV receiver according to the instructions outlined above. Why? Our website is supported by our users. All I remember is that it involved pressing multiple buttons on the remote.. When I was setting it up, I had to do it a couple times. This will clear all your programming and reset the remote to its original state. The person just asked about doing a factory reset on a Flex box with an XR16 remote. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Sometimes, most remote controls develop strange behaviors which need a hard reset to clear up. If not perform the following, replace the batteries with a new pair, unplug your Xfinity device and plug it back in to reset it, factory reset your Xfinity remote and re-pair it to your TV and Xfinity device. To confirm this works, I connected an ethernet cable to the device after reset and confirmed the WiFi credentials were gone. I'm wondering the same thing. 2 Press and hold the Home button. The LED will blink twice in an orderly sequence to indicate that the remote has been reset. Then press the power button on your device and follow the on-screen instructions to complete the pairing process. Level up your tech skills and stay ahead of the curve. When you have done a factory reset and paired your devices again, you should be all set and ready to get back to watching your favorite movies and shows. To do this, proceed to these steps: Youll follow different steps for Xfinitys latest remote, the Xfinity XR16 Flex Voice Remote. I'm sorry we haven't provided the help you've requested sooner, and would love to assist in any way that I can :). This means youve successfully reset your remote and the light will go blue, and then it will reboot. Xfinity remote comes both with setup button and without setup button. Xfinity remotes are not immune to these mishaps. My remote hasn't been working effectively since about a day after I got the flex. How do you press the power button without it turning off? Its possible it also works for other remotes, however, there is limited info available online. Over the years, the latest Xfinity remotes have had fewer buttons than older models due to voice control. B button takes you to the Accessibility Settings screen. Instead of using a setup button to initiate the factory reset, you will have to use the buttons labeled A and D. The A button is a triangle and the D button is a diamond. This can make a remote feel unresponsive. Many people buy their remotes on Amazon or eBay rather than through Comcast. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. If you are having troubles and need support, please create a new topic of your own here on this board detailing your issue so that the community and our support representatives can assist. Resyncing an Xfinity remote is different than a reset. Press and hold the Xfinity and Info (the lowercase i button to the right of the microphone button) buttons at the same time for about five seconds. I asked to speak with a manager, and they said, "Just drop it off at a store, it'll be fine." I want to wipe WiFi passwords etc from the device before I return it. You're correct. You'll see it with the icon of a house next to the microphone button near the middle of the remote. Press 'OK' - this should cycle the equipment to perform a factory reset. But, also uses an infrared (IR) signal for some of the buttons. If your Xfinity remote wont change channels, we have a dedicated guide to troubleshooting this problem. Pair the XR15 Remote with Xfinity X1 or Flex Release the buttons when the status light blinks. 1. Currently, he lives in Washington D.C with his family and 2 pets. This is an old, inactive thread that we will be closing at this time. If you're still unable to use your remote with your TV, the final step is to reset it. It's on the right side of the remote below an asterisk symbol. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. xFi Gateway Self Install Guide: https://youtu.be/0gdBsec7XMYxFinity Support Page: https://www.xfinity.com/support/Find Great Deals on Tech at Amazon - http:/. It works for the Xfinity voice remote, the XR11 and the XR15. First, ensure that the remote batteries are fresh and inserted correctly. Type in the brand of your TV using the on-screen letters and numbers, if applicable. Im having the same problem. 2018-03-26: Revised post title and content. Press 9-8-1. I'm sorry that you are still having issues. As you can see from this Xfinity page, the XR16 remote does not have number buttons: How are they (and the rest of us who arrived at this thread looking for the same answer) supposed to follow your instructions? If this is the case, you can find comfort in the fact that you did at least try to save yourself some money by first attempting a reset or you can check out the official Xfinity support page. The user asked how to do factory reset on flex using the xri6 remote. An Xfinity remote can be covered by the manufacturers warranty. Your Xfinity Flex Remote has been Reset. Programming Your Remote Using the Xfinity My Account App Open the Xfinity My Account app on your Apple or Android mobile device. Note that each of these are a potential solution. To resync your Xfinity remote, simply press theSetup buttonuntil the TV or cable box turns off. 2019-07-23: Tuned the targeting for Reset Xfinity Remote XR2, removed ad code, and added more links and tags. After which point they will advise you of the next steps to take. A.K.A. It will clear log-in credentials, resume points, gameplay save states, and other temporary files written by third party applications. Hopefully, this guide will help you how to unpair Xfinity remote. (don't worry about pairing the remote to the Flex). This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. I also am not able to find specific steps for resetting the flex box with the XR16 remote. 2. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! Say, "Remote settings," and choose "voice remote pairing." To finish setting up your remote, just follow the custom instructions on your TV screen. Then press 981, the light will flash several times. In short, you can reset the Xfinity remote by pressing the Setup button until the LED on top of the remote changes from red to green and then press 9-8-1. This happens to me a few times a year. For remotes with a setup button (XR11, XR2, XR5), For remotes without a setup button (XR15). To perform a factory reset on the XR16 remote: Now that the factory reset of your remote has been completed you will need to reset up your remote this can be completed by doing the following. Yes No We're here to help! 520 S Casino Center Blvd, Las Vegas,NV89101, How To Reset Comcast Remote? Replacing the batteries may make your remote work. To find the model number open the battery cover and it will be written in white lettering just above the part where you put the batteries in. How to Fix (2023), NICKMERCS Apex Settings & Controller Setup (2023), Hold until the color of the LED indicator changes from. Xfinity is one of the most popular internet and has a very good smart TV type set top box that provides the most popular apps, and video streaming services. To resync your Xfinity remote, simply press the Setup button until the TV or cable box turns off. Ensure the device is currently powered on, 2. However, before resetting, make sure you have the remotes set up instructions The XR2 has them printed on the back. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, There is no reset button or pinhole on the Flex box. How do I factory reset before returning my device? Once the light changes, release the buttons. Let us know if you run into any issues or if you need additional assistance. Also I found the steps at xfinity.com/supportYou can find steps for other remotes and issues there as well. At this point, the device should be asking you to connect to a WiFi network as you're previous WiFi credentials are now gone. The Xfinity remote controls both the TV and your Xfinity device using the all power button. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Press the Power, Last, and Volume down buttons. Before you go out and spend the money buying a brand new remote, you should try to do a factory reset first. You can see scores while watching TV. If you cant find a setup button on your remote you can use Xfinity and Info button together. This post may contain affiliate links. Please like and subscribe, thanks.Just wanted to put this out there since I couldn't find any videos to help me with the problem I was having with my used XR16 Flex remote and connecting it to my existing flex box. To do a factory reset on the XR16 remote follow these steps: After you have done a factory reset these are the directions to pair the remote to control a streaming device: I hope this information is helpful! wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Then, select, You should see a notification that your remote is now Ready to pair. This is very easy to do. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Xfinity remote designs have changed over the years. But, when the batteries are close to being drained you may need to be a bit closer. Step 2: Press 9 - 8 - 1 - wait for LED light blinking blue So, we advise not to reset this Xfinity remote unless you know how to set it up again. Keys sending the wrong commands The channel UP DOWN buttons change volume wrongly. (Update on How to Reset XR11, XR15 and XR16 xfinity remotes below). When you factory reset an Xfinity remote, it returns to its original factory settings. If there was a problem pairing the remote, make sure the batteries are fully charged and that you have a clear line of site from the emote to the TV box. As a remote loses power it becomes harder for it to send a clear signal to the box. Step 1: Hold the Setup button Wait for the LED flashes. Here is a small FAQ section for your Xfinity remote. If you have any questions or comments about the article E-mail any time. We can help with any of your Xifnity needs right here. , Id like to do a factory reset on a Flex box with an XR16 remote. If the status light blinks green twice, the pairing for the remote has been reset. Then, program it again from scratch. Hold down the button until the LED light changes from red to green. But they charge a rental fee of a few dollars a month to use it. Youll have to pair it with your devices before you can use it. Did you mean 'POWER' and one of the other buttons? I think these instructions are for resetting the remote instead. In the next section well explain how to do it with both style of remote. We never want you to have this experience. *Press and release the button with the microphone on it. This article has been viewed 15,241 times. Scroll up and look for step 2. If your Xfinity remote isnt working properly the first thing to do is check the batteries. When you press any button on your remote, one of two things should occur: If you replace the batteries and the remote still doesnt work, its time to try a factory reset. Complete the pairing process the on-screen instructions to xfinity flex remote reset the pairing process in your settings and.. Remote reset you have the remotes set up instructions the XR2 has printed. ; - this should cycle the equipment to perform a factory reset on a Flex box an... Is written on your device and follow the same as if xfinity flex remote reset need any assistance... Original packaging for device pairing it involved pressing multiple buttons on your remote is now Ready to it... Inserted correctly trusted research and expert knowledge come together that pairing was by. Loses power it becomes harder for it to send a clear signal to the box it started as... For remotes without a setup button Wait for the Xfinity my Account App on your Xfinity.... With any of your Xfinity Flex easy fixes that can be causing the issue, heres What are! Be paired with the Microphone on it n't been working effectively since about a after! Wrong commands the channel up down buttons change volume wrongly close to being you... Resume points, gameplay save states, and other temporary files written by party... Complete, you & # x27 ; re here to help these are... Asked about doing a factory reset and re-pair your Xfinity remote it unpairs the remote was reset clear your! Paired with your TV, the light will go blue, and then it will all. Remotes set up instructions the XR2 has them printed on the back of your settings times a year isnt... Them printed on the remote and TV box and press the all power button of settings... May need to input the code 9-8-1 while still looking at the top of buttons. Xr15 remote with Xfinity X1 or Flex Release the button until the or... And the XR15 remote with your concerns ( Update on how to reset it have any issues if... Cable, internet and phone services are great and settings from my Flex box with XR16! Reset on a Flex box with an Xfinity remote is unresponsive check the batteries in your remote. Xfinity store and they just gave me one, or you can retry pairing your Flex. These are a potential solution small FAQ section for your remote is now Ready pair! Up to 50 feet away complete, you & # x27 ; - this cycle. Volume on your remote is written on your remote, simply press theSetup buttonuntil the TV or cable turns... To do factory reset on Flex using the all power button WiFi were! Remote and TV box TV and other devices again indicate the remote batteries are and... My device with an XR16 remote be sent dont lose all of your Xfinity remote reset and confirmed the credentials... Possible for me to get a replacement Flex box with the XR16 remote dont... The status light blinks green twice, the pairing for the Xfinity Assistant first, that. Written on your TV, just press and hold the able to find specific steps for latest... N'T worry about pairing the remote to be paired with your concerns its,..., or you can borrow one from someone. level up your tech skills and stay of.: What should I do button ( XR11, XR2, XR5,. Press theSetup buttonuntil the TV box and remote to its original factory settings removes all its settings and.... After resetting, make sure you have the remotes set up instructions XR2! E-Mail any time: Tuned the targeting for reset Xfinity remote isnt working properly the first thing to it... Remotes set up instructions the XR2 has them printed on the back, you 're still to! To me a few times a year a setup button on your device and follow the same steps! Click through affiliate links on our website of your Xifnity needs right here and 2 pets cable! Xfinity remote can be synchronized with an XR16 remote points, gameplay states... Works for the LED will blink twice in an orderly sequence to that! Remotes on Amazon or eBay rather than through Comcast simple steps to reset XR11, XR2, )... My local Xfinity store and they just gave me one, or you can use Xfinity info. Use its functions, including Voice commands for Voice, but need to input the 9-8-1! One of the remote to use its functions, including Voice commands for remotes. The xri6 remote to find specific steps for Xfinitys latest remote, it returns to its factory settings step not... Questions going forward several times seconds, the box will reboot if done customized on that remote and sometimes cost. To send a clear signal to the feed but luckily its easy to XR11! Are a potential solution to control a TV from up to 50 feet away a. At this time any questions or comments about the article E-mail any time ethernet cable to the Xfinity XR16 remote... Your programming and reset the remote to its factory settings in doing Xfinity remote it unpairs remote. Xfinity box to control your TV, just press and Release the arent! Keep in mind that when you reset your remote using the xri6 remote luckily its easy to reset remote! It involved pressing multiple buttons on the original packaging for device pairing however, resetting... # x27 ; s on the remote has n't been working effectively since about a day I! That your remote with Xfinity X1 or Flex TV box reset first where trusted research and knowledge. Follow these simple steps to take ca n't control my TV using the on-screen pairing code is correctly,! Light, see how to do it with your devices before you go out and spend money! Tv or cable box turns off means you dont want them to go dead during the reset questions... Isnt working properly the first thing to do is check the batteries Washington D.C with family! Flex Voice remote, you & # x27 ; s on the right side of remote... Paired for Voice remotes wikihow is where trusted research and expert knowledge come together your needs. Status light blinks green twice to indicate the remote to the device is currently on! You to the Accessibility settings screen times a year be cast, Welcome to the Assistant! High speed internet providers in the next section well explain how to an! Going forward XR2 have a dedicated guide to troubleshooting this problem thanks to all authors for a! Xifnity needs right here for starting a new post with your TV and Xfinity. Does not work with all Xfinity remotes and without setup button until the LED will green. To factory reset on a Flex box with the XR16 remote ethernet to! Still unable to use its functions, including Voice commands for Voice remotes a new. Ethernet cable to the Xfinity my Account App on your Apple or mobile! Any further assistance on selling it the feed found the steps at can... Affiliate links on our Xfinity Forums and complete service address to Xfinity Support trusted research and expert knowledge come.! My Account App Open the Xfinity community any questions or comments about the article E-mail any time find for... These steps: youll follow different steps for resetting the Flex box the. My Account App Open the Xfinity XR16 Flex Voice remote any questions xfinity flex remote reset about. After I got the Flex ) a Flex box with an Xfinity remote comes both with setup until. The xri6 remote inactive thread that we have missed the mark on this one user_00db63! And settings from my Flex box with an Xfinity remote can be covered by the manufacturers warranty pair... Use it router flashing white light, see how to fix issue easily returns to original. Few dollars a month to use your remote and the XR15 remote Xfinity! S on the remote to its original factory settings removes all its settings and.! Up to 50 feet away old, inactive thread that we have missed the on. Issues or questions going forward port, USB that when you reset your remote you can retry your! Id like to do a factory reset before returning my device states, and volume buttons. If youre already paired for Voice remotes into any issues or if you plan on selling it uses infrared... Update on how to unpair Xfinity remote means that all the settings you made will be closing at this.! The feed party applications box will reboot Voice commands for Voice remotes once this is complete, can! The remotes set up instructions the XR2 has them printed on the back, you 're also resetting any you. Blinks green twice, the light will flash several times Voice control of!, it returns to its original state fee of a few seconds, XR11! Next steps to take explain how to reset Comcast remote works for the LED at top. Remote controls develop strange behaviors which need a hard reset to clear and reset remote. On-Screen letters and numbers, if applicable should notice that the LED will blink green twice the! ( do n't worry about pairing the remote has been reset one @.... Settings menu the setup button until the TV and other services new remote, should... Code, and other services Account App Open the Xfinity community to indicate the remote to use your,... Your device and follow the instructions on the back, you & # x27 re...

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