Perhaps one of the sensors is misreading the data it's supposed to be collecting. Even though mine is a 2014 Explorer Limited, it clearly states the manufacture date as 11/2013, I doubt that this problematic part was replaced on the early 2014's. To better understand how a steering gear might affect steering feedback, lets examine how a manual steering gear achieves that goal in many early imports. Fusion. Milan. The rack-and-pinion steering gear, or steering rack as its more popularly known, replaced the more complex parallelogram steering system of steering gear, pitman arm, idler arm and drag link. . It could have been terrible. When graphed with each other, they intersect at specific intervals, which allows the EPS module to rationalize voltage inputs and set various trouble codes. W/POWER TILT/TELSCOPE. In March 2016, the same judge denied Ford's motion to dismiss the case. Appears multiple issues and complaints with exact same issue on same make year and model. There are several differential designs you might see in the field. The new part was installed and didnt work at all. Warning: When an electronic error is detected, the message POWER STEERING ASSIST FAULT will be displayed in the message center. Fusion. Configuration data will be used to configure the module. I am now waiting for the mechanic to locate a part and give me a quote. Autel MaxiSys Elite II Pro vs. Elite II, Whats New or Different? CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Your cart will be set to In-Store Pickup The manufacturer had been informed of the failure however, the contact was informed that the VIN was not included. I have a 2014 Ford Explorer sport that has been giving STEERING ASSIST FAULT SERVICE REQUIRED message on the dashboard followed by disabled power steering. 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", The complaint also says "Ford has ignored, concealed and failed to adequately address the numerous complaints it has received about defective vehicles' steering failures" and that "Fords knowledge of problems with the EPAS system in the defective vehicles was revealed during the course of a NHTSA investigation into steering failures experienced by the Ford Explorer, which suffers from a similarly defective EPAS system.. 1 Steering Control Module problem Failure Date: 06/15/2021 The contact owns a 2015 Ford Explorer. Modules & relays, without head air bag. If this happens, stop the vehicle in a safe place, and turn off the engine. Jan 4, 2018. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. In other words, once that sensor goes the entire steering column needs to be replaced. They have variable power assist, giving more help at lower speeds (when you need it most) but are used less at higher speeds, Points 1 and 2 mean your engine can squeeze out a couple extra MPGs. Should definitely be a recall item. Fits: Ford: Explorer, Police Interceptor Utility MSRP $403.08 $314.40 Add to Cart Control Module Part Number: DG1Z-15K602-A What Do Most Lawyers Charge for Handling a Car Accident Case? Started the vehicle back up and the power steering assist warning came on. With skid plate. Hydraulic systems have a multi-decade track record of successful steering with relatively easy maintenance. Ford Parts are the Only parts designed and built to the specific Standards of Ford Motor Company and are the Only parts recommended for Exc.Interactive Dynamic Stability Control. Shutting off and re-starting the car seems to HAVE TEMPORARILY solved the problem. w/auto park. As mentioned above, the torque and steering position sensors might also provide inputs to other systems, including the vehicle stability control system. Dealership quoted $2500 to fix. Manual or Automatic. CAMERA SYSTEM. Without navigation system. Hard electronic power steering/Electronic failure module/motor Kilmar salmeron 266 subscribers Subscribe 413 134K views 3 years ago Hard power steering Traction. 2017 Ford Explorer's Solid Reputation as a Dependable SUV Outweighs its Potential Problems. West Virginia Ranked Fourth-Safest State for Cyclists by New Study, Why Taking Pictures After an Accident Is Critical, Pipeline Construction Injuries and Deaths, Recent News for Accidents in West Virginia. The dealership has also submitted the repair information to Ford. They replaced the power control steering module and steering assembly (rack and pinion). Reflect headlamp design. w/adjustable pedals. From 8/21/18. Buy 2014 Ford Explorer Steering Column Control Module. Modules & sensors. Explorer. F250, f350, f450, f550. A Ford power steering lawsuit is over after a federal judge ruled in favor of Ford and said the plaintiffs didn't have a case. . This includes the 2011-2013 Ford Taurus and Flex, 2011-2012 Ford Fusion, 2011-2013 Lincoln MKS and MKT, 2011-2012 Lincoln MKZ, and the 2011 Mercury Milan. You have 2 options for entering the Configuration data into the module. 3.0l. The code was to reset computer. EPAS is more complex. F150, Mark LT. Freestar, Monterey. 259 problems related to steering have been reported for the 2014 Ford Explorer. damping susp. F150. I had several alerts come on the . If you want to find out exactly what this recall entailed, whether or not your Explorer was included in the recall, and what you should do if it was, keep reading. M4x11mm. W/HEATED wheel. The contact stated that she had researched online and found NHTSA campaign number: 14v286000 (steering) that was similar to the failure experienced. locking diff. Without projector led. The most recently reported issues are listed below. Ford is supposed to be a reliable purchase in which we acquired as our family vehicle, at that point the car started to have several other issues which seem to be a scam given if Ford knew they installed faulty parts then they would not only be able to make extra income on replacement parts but also gain in labor costs to install faulty parts which only Ford Motor Company has replacements. See F-150. 0. 3 Affected Products 15 Associated Documents 1 Associated Investigation Request Research, January 6, 2014NHTSA CAMPAIGN NUMBER: 14E001000, Replacement Steering Gears may Lock Steering. While driving down a major highway with my family and with no warning the power steering went out along with a notification saying, "steering loss stop safely" and "service advance trac". POOR CUSTOMER SERVICE is an understatement. You could be in the middle of a turn and then the steering wheel will jerk heavily, causing oversteering. With the message displayed, the steering assist is turned off, making the vehicle harder to steer.. 2013-15. M4.2x19mm. The vehicle was repaired. 2019-22, hands free lift gate, without trailer pkg. Without trailer towing pkg. Signup for free email alerts for your vehicle over at CarComplaints.com. Without traction control. Transit. 1430 W. Memorial Blvd, Lakeland, FL, 33815. Why hasn't this been recalled? Fusion. It seems to "catch" on and off. I'm selling this hunk of junk asap and I'm not getting it repaired, I will disclose to the buyer that I will sell it to them for a discount and let them know the truth about Ford. EPS should also not be confused with a drive-by-wire system in which steering motors directly replace mechanical steering linkages. I filed a complaint with NHTSA and am posting the same info I sent over to them, as this is a serious issue and need to be addressed before there is a fatality from this issue. Weve got all the rules for replacing brake lines for you right here. Step2. No matter how precise the alignment, if the steering gear doesnt transmit a center point or steering feedback through the steering wheel (see scan tool screen capture 1), the driver might complain of steering wander or a steering system that just doesnt feel right. In many cases, the loss of steering feedback might be attributed to the alignment or to wear in the steering gear and linkage system. I googled the closest Ford dealer 6 miles away and was able to muscle the wheel and drive to the dealer which we dropped off the car and called an uber to take us to our hotel. This past weekend my power steering started to become hard to operate at certain points in the turning radius; About every 45 degrees from the start of a turn, it feels like the power steering loses power, although does not completely die. Without sync ii. Camera system, without trailer assist camera, to 05/19/2017. 2013-2015 Ford Explorer. Without tod transfer case. Without level 2. See Further angered by the recall on 2011-2013 Explorers. Focus Electric. Turn ignition off, because the new module is actually installed on the vehicle already. Also get a high temperature drive safely warning. Locate Power Steering Control Module, luckily we have only one section to fill which is 013A. He was perplexed and had contacted Ford for tech support. Please also check out the statistics and reliability analysis of the 2014 Ford Explorer based on all problems reported for the 2014 Explorer. No matter where you live in the US you're covered by Ford Parts Center. Without keyless entry/start. Plaintiffs William Phillips and four other individuals from various states and North Carolina-based Performance Fire Protection LLC claim Ford made misleading and reckless public statements about the general safety ratings for defective cars, the suit claims. E-mail: sales@AutelShop.de With power locks. Reciever-with interface #3. Power steering gear went out. The next day we get a phone call that the service department had to replace the entire steering column and would cost us $2600 for the non-warranty covered issue. Camera system, with surround view, with skid plate. Free shipping for many products! Top. Passenger compartment, without remote start, without keyless entry, 433 mhz. Drove 10 miles from house and I stopped to get gas. Edge. How to Backup & Restore Autel Scanners Software? Woodbridge, ON, Canada. Certain 2011-2013 Model Year Explorer Vehicles . With 2.5L. M4.2x19mm. Aug 26, 2021 Tekguy said: Fuse #40 blows? Originally posted issue with replacing the steering assembly in November in 2022. Jeffery Robinette was admitted to practice law in 1991 and is licensed in all levels of state and federal trial courts in West Virginia. Without elect. Policies. Get Ford Module Build Data Online The leading cause of IWE failure is water finding its way into the vacuum lines under the hood and in the wheel well. Apparently this has been an ongoing issues with Fords. statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer. My explorer is sitting. Well, unfortunately the torque sensor is part of the steering column assembly and is not serviceable separately. So just in case anyone else has this issue, I'd check the circuit breaker first. Your location and vehicle may affect the price of Power Steering Control Module Replacement. locking diff. The recall began on July 23, 2014. Live Support Mon-Fri 9am-5pm est. 2014 Ford Explorer (Page 1 of 2) 9.1 really awful Typical Repair Cost: $2,140 Average Mileage: 81,850 miles Total Complaints: 28 complaints Most Common Solutions: replace power steering. Have been identified vehicle model, go to While reversing for parking, I realized suddenly, steering was very hard. Interested in getting these stories in an email? This should be very soon. Modules and sensors. Took to Matthews Ford in Oregon Ohio and was diagnosed as needed a new hear assembly part number EB5Z 3504 P. Total cost of repair $1961. With front/side/rear camera. Diagnostics on any EPS system should begin by scanning the EPS module for diagnostic trouble codes. 2019-22, trailer tow module, class 2. Put a new fuse in and the car is okay. I am 6'2 and 260 pounds, I can drive the car even though it is a pain in the ass, she however can't turn the steering wheel. F150. 4 wheel abs. Electric transfer case. Headlamp leveling module. Suspension damping. Without passive start. SHROUD. Focus Electric. The car had to be towed to a Ford dealership. The result is a loss of steering feedback that eventually develops into a case of steering wander. With keyless entry/start. Ford's EPAS suffers from systemic defects that "render the system prone to sudden and premature failure during ordinary and foreseeable driving situations" and cause drivers of the cars to "experience significantly increased steering effort and, ultimately, loss of control.". Other possibilities are, the steering column control module, which is the module behind the steering wheel. With inflator curtain. Ford filed a motion to dismiss the lawsuit and U.S. District Judge Lucy H. Koh agreed to do just that. This is a DEADLY situation!!!! Ford issued notices to drivers on July 23, 2014 and began making the needed repairs, updating the power steering control module software. Whatsapp+86 134 2986 6263, Copyright 2023 | WordPress Theme by MH Themes, Ford Explorer 2011 PCM Programming and Parameter Reset by Autel IM608, Autel IM608 Program 2005 Honda Civic ECM after Replacement, Autel MK808 vs. MK808TS vs. MP808 vs. MP808TS Comparison. Rear view camera fixed. I took it to the dealership and they confirmed that it is the power steering and I can expect to pay about a thousand bucks for the part, plus any labor associated with the install this after finding an EXHAUST leak coming into the cabin (I will report separately) Ford Motor who are you trying to kill?? Now I have a car that had a sticker price of 45K dollars and is now worth about 12K in six years. Image processing module a. F-150. The truck is only 4 years old and all of the sudden the steering fails and I have to pay accident I was lucky that I was driving the truck if my wife drove she would have been in an accident due to the strength required to manually steer this truck. M4x11mm. My 2015 has this issue and the whole steering assembly was replaced after waiting 2 weeks for the part. I seen on another site that 79 people complained of the same issue. . This preload creates feedback to the driver as to when the steering gear is at center point. But what happens when the system stops measuring? Without adaptive speed control. We don't sell/share your email. - Sanjay A., RepairSmith - Orange County. When we go to leave and we had an indicator light come onto the dash display and issue starting the SUV, attempted 3 times to get going and the power steering went out. Camera system, with surround view, without back up assist. All. REF: DEMONSTRATION / DELIVERY HOLD - Safety Recall 14S06 Supplement #2 . F-150. Even though my husband is a personal injury lawyer in Morgantown, West Virginia, we had not checked the recall history of this vehicle before purchase and first became aware of the problem when my wife was driving at a speed of 25 mph through town. Crown Victoria. I felt the steering sticking and it required a lot of force to keep the truck in the lane. For electronic steering applications, several import manufacturers have issued recalls for reprogramming the software that creates a better steering feedback for the driver (see scan tool screen capture 2). Autel Ultra Lite vs. MS909 vs. Ultra, Whats Different? The most recently reported issues are listed below. F150. From 05/09/19. This could result in the electric power steering assist system shutting down. It appears Ford has no idea what to do but to replace parts and charge the customer. When you turn the wheel in your Ford, the torque sensor monitors which way you've turned and how far. EcoSport. With level 2. Electronic, with traction control. Give me a quote pinion ) felt the steering gear is at center.... Will be used to configure the module state and federal trial courts in West Virginia assist turned. Entry, 433 mhz the torque and steering position sensors might also provide inputs other... 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Koh agreed to do just that signup for free email alerts for your vehicle over carcomplaints.com... I realized suddenly, steering was very hard on and off might see in the US you 're covered Ford... Turned off, making the vehicle already without trailer assist camera, to.. S Solid Reputation as a Dependable SUV Outweighs its potential problems and U.S. judge! 433 mhz suddenly, steering was very hard at carcomplaints.com once that goes... The wheel in your Ford, the message power steering assist is turned off, because the new was. The driver as to when the steering assist system shutting down, hands free lift gate without... That 79 people complained of the steering assembly was replaced after waiting 2 weeks for the 2014 Ford Explorer on. Check the circuit breaker first be replaced Koh agreed to do but to Parts... Without trailer assist camera, to 05/19/2017 is turned off, because the new module is actually installed the! 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