According to the most recent status report, implementation is expected to begin the week of December 19, 2022 and the Agency has confirmed that the project implementation plan will suspend all collection activity on overpayments related to claims filed (3/1/2020) going forward until the backlog is complete and the Court agrees to terminate the PI. That you believe that you were a victim of identity theft with regard to the unemployment claim. While this is a huge step forward, we know theres still more work to do to ensure everyone receives the benefits they are entitled to.. I think the other thing that were working to do is really take advantage of opportunities, identify opportunities, to cross train our staff so that were able to pivot and move in response to the needs that we see from our constituents.. I think the system to verify identity is broken. I get reports of those calls and I get reports of where we are with appointments, and so we have options either way. Where are the opportunities for growth and improvement? Because we recognize that when our customers, when our constituents get on the phone with someone they really need to have that experience be one that is knowledgeable, that is effective and is efficient. Michigan Unemployment Insurance Agency (UIA) Director Julia Dale took over the position in October 2021. Claimants should continue to monitor their MiWAM account and the UIA website for updates, officials said. The penalties for fraud -- whether its a high-tech thief, someone who is trying to tap into the system from out of state, or somebody who lives in Metro Detroit who thinks theyre going to collect a paycheck even though they dont deserve it -- the penalties are pretty severe, right? I get a letter stating that I owe them for my unemployment that I collected in 2020 plus any unemployment I had collected in 2021, which was about $7,000, Holt explained. Boards, Commissions & Councils collapsed link, Michigan Economic Development Corporation, Michigan Occupational Safety and Health Administration, Michigan State Housing Development Authority, Commission on Middle Eastern American Affairs, Michigan Asian Pacific American Affairs Commission, Michigan Council for Rehabilitation Services, MiSTEM Advisory Council and MiSTEM Network, Workers' Disability Compensation Appeals Commission, https://dev.michigan.local/som/json?sc_device=json, Appointments for Deaf or Hard of Hearing Request the agency take appropriate action to remove your name and Social Security number from that claim. We have paid out more than $39 billion to more than 3.3 million claimants since that time.. For step by step instructions on how to file an unemployment insurance claim, set up a MiWAM account, upload identification verification documents, etc. Since the first lawsuit against the Unemployment Agency (UIA), the biggest question we get is how do I join. Start completing the fillable fields and carefully type in required information. Please continue to check back to try to schedule an appointment at a later time. Predictive technology to strengthen customer trust in your operations. And so we really worked to pull that information together to one place where claimants can really track the information available to them, understand the processes and where theyre at within that process, provide them with guidance with regard to timelines that they might need to respond to, and also provide information for advocates that may be able to be assistance to them during this process.. If you need help with the Public File, call (313) 222-0566. Once the virtual appointment is scheduled, customers will receive an email with a link to join the appointment via Google Meet at the appointed day and time. Just as you hear these concerns, I do as well. Call the State of Michigan UIA Claimant Hotline at (866) 500-0017. The earliest appointment will be saved. DETROIT The Unemployment Insurance Agency has added a virtual appointment option for customers needing assistance with their claims, including a dedicated link for customers who are deaf or hard of hearing utilizing voice to text closed captioning. Implement a credit report fraud alert with one of the credit reporting services (each will notify the others) as soon as you find out about the fraudulent activity. And I think that the proof is really in what I do. Navigate through the menu options by selecting options 9, 9, 1, and then 3. She says the online process to do, was confusing because of some strange questions. Request the agency reverse the request for restitution (if applicable). I'm still having to worry about it, even though I'm completely happy at my full time job. Eastern Time Please note, duplicate appointments will be cancelled. PUA claimants who exhausted their original entitlement of benefits prior to Dec. 26, 2020 can also now reopen their claim to receive an additional 11 weeks of benefits, payable retroactively, beginning with the week ending Jan. 2, 2021. Question: When you hear from people frustrated with the UIA, what is the No. Derick is the Lead Digital Editor for ClickOnDetroit and has been with Local 4 News since April 2013. Question: Does that information come to you at the end of a certain period? UI claimants who were assessed overpayments and suffered collection activity before Agency Review for whether the overpayments were a result of agency error. LANSING, Mich.The Michigan Unemployment Insurance Agency has completed system updates for the recently extended federal unemployment insurance (UI) programs. Plaintiffs Motion for Preliminary Injunction Pleadings: Michigan Unemployment Agency Motion to Dismiss the Class Action Lawsuit Pleadings: Plaintiffs Application for Leave to Appeal Dismissed Claims: Saunders Case Motion for Class Certification: Please note that contacting us does not create any attorney-client relationship between you and our firm. Dale: I think the single biggest problem is the lack of consistent and steadfast leadership. Select "Individual" and complete the online Individual Identity Theft form. If you receive a prepaid debit card or other form of payment in the mail or your bank account for unemployment insurance benefits, but you did not file a claim, do not use the payment and report it to the State of Michigan UIA. PUA claimants who exhausted their original entitlement of benefits prior to Dec. 26, 2020 can also now reopen their claim to receive an additional 11 weeks of benefits, payable retroactively, beginning with the week ending Jan. 2, 2021. lends a hospital a mobile clinic to keep well patients safe, 413 Maple Street, Suite 6Room 101Munising, MI 49862Phone:(906) 523-1624Fax:(906) 629-1561Michigan Relay Center 711, Wednesday, Thursday: 9-12, 1-4 ESTMonday, Tuesday: By ApptFriday: Closed, Monday, Wednesday: 9-12, 1-4 CSTTuesday: 1-4 CSTThursday: By ApptFriday: Closed, 100 South Mill StBessemer, MI 49911Phone:(906) 932-4059Fax:(906) 932-3992Michigan Relay Center 711, Wednesday, Thursday: 9-12, 1-4 CSTMonday, Tuesday: By ApptFriday: Closed, Wednesday: 9-12, 1-4 ESTMonday, Tuesday, Thursday: By ApptFriday: Closed, 1498 ODovero DriveMarquette, MI 49855 Phone: (906) 228-3075Fax: (906) 228-4372Michigan Relay Center 711, Monday, Thursday: 9-12, 1-4 CSTTuesday: 1-4 CSTWednesday: By ApptFriday: Closed, Fax: (906) 586-4259Michigan Relay Center 711, Copyright 2023, U.P. FlightAware provides accurate real-time, historical and predictive flight insights to all segments of the And also examining how do you in a situation like this implement a plan as quickly as possible while still giving the staff the necessary training and support that they need.. Hank Winchester is Local 4s Consumer Investigative Reporter and the head of WDIVs Help Me Hank Consumer Unit. Claimants should not submit this documentation until they receive a notice instructing them where to upload it and the timelines for doing so. Or that theyre lost in the process. Use the Cross or Check marks in the top toolbar to select your answers in the list boxes. We have seen trends across the country that are not unique to what were seeing in Michigan, whether were looking at certainly identity theft plays a factor in there, larger criminal efforts. You know, one of the things that we did -- because we recognize that we are getting a lot of calls about questions coming in regarding the status of their claim, overpayment, or restitution -- is we launched a new website, not a new website but a new webpage as part of our website, to really walk claimants through our process. Full-screen FlightAware TV maps for operators or FBOs. Though that money wasnt just going to those scamming the system, many were real people who believed they were doing the right thing and trying to stay afloat. UIA 1017 - Wage Detail Report. So I would absolutely encourage constituents to check that out.. But if that was the case then it would have been done long before now.. Form 518 - Michigan Business Taxes Registration Booklet. What can be done to improve the system that were in right now? Going through, identifying training processes in each area, and working through those with leadership to say, Where are the gaps? The ultimate flight tracking suite for small aircraft/general aviation (GA) owners and operators. I could have lost my house, I could have lost my car. It's quick and easy to. You will be seen BY APPOINTMENT ONLY. Once a worker has exhausted their state UI benefits, they will need to log into their MiWAM account and click on. Whether its related to an issue of restitution or whether its related to an issue of getting their claim paid out.. All rights reserved. The Agency has previously responded with a series of public announcements regarding partial suspensions of collection and promises of waivers. We will see a request for proposal launched in early 2022. What do you say to those people who say, I have had enough with the UIA?, Dale: First I say that I hear their frustration. Dale: I think that there are a lot of challenges that the agency faces. Yes. All remaining Pandemic Unemployment Assistance and Pandemic Emergency Unemployment Compensation claimants whose claims ended when CARES Act programs were interrupted in December can now either reopen, certify or apply for benefits available under the Continued Assistance Act, according to the state. June 13, 2022 Opinion and Order from the Court of Claims in Saunders v. Michigan UIA Copyright 2023 ClickOnDetroit.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. Question: Whats the best advice for somebody who is still struggling? / UPward Talent Council | All Rights Reserved | FOIA, Equal Opportunity Employer Michigan Relay Center 711 Auxiliary Aids & Services Available to Individuals with Disabilities Affiliated with the Department of Labor and Economic Opportunity, State of Michigan Supported by the State of Michigan A Proud Partner of the American Job Center Network 1-800-285-WORK (9675). I think the first one is really a culture change. New PUA applications filed in 2021 should include supportive documentation of employment in 2020. You may have also received an email notification from University Human Resources stating that a fraudulent unemployment claim using your Social Security number has been protested by the University of Michigan. We continue to fight against unlawful collections activities. RECENT COURT OF CLAIMS RULINGS IN UIA OVERPAYMENT CLASS ACTION LAWSUIT: Court of Claims June 13, 2022 Opinion and Order on Preliminary Injunction and Agency Motion to Dismiss. I work hard and I know Im not alone, says Shellye Holt, 64, of Garden City. I think a short amount of time -- are these changes that are going to take place in 30 days or 60 days? That had to be frustrating. Dale: I think theres opportunities for improvement without having been engaged in that training process. For example, claimants need documentation showing their employment or self-employment for the tax year prior to when they filed their original claim for benefits. A personalized flight-following experience with unlimited alerts and more. Schedule a phone appointment or in-person appointment at. More recently a press release claimed to halt collections for nearly 400,000 claimants. Copyright 2022 Scripps Media, Inc. All rights reserved. The Michigan Unemployment Insurance Agency (UIA) administers the unemployment insurance program that provides temporary financial assistance to individuals who become unemployed through no fault of their own. You have been successfully logged out. Question: What do you think, looking at it now and having been in this position, are the biggest problems that the Michigan UIA faces? Workers on regular state UI benefits will no longer receive the PEUC extension automatically. UIA 1019 - Amended Wage Detail Report. But the true -- looking at either completely overhauling or replacing the system, thats going to be a multi-year process. What we are doing right now, however, is were identifying amongst our staff -- both permanent and part-time staff -- were looking at -- where are the knowledge and technical gaps? Which was fine untilApril when I received notification of a new determination, which stated that I had voluntarily quit my job my part time job that I was working, which was not true, VanSledright explained. Michigan Governor Gretchen Whitmer line-item vetoed a provision in recently enacted legislation ( SB 604) that would have directed $220 million of CARES Act funds be deposited into the state's UI trust fund to prevent the need to borrow from the federal government to continue to pay UI benefits. You may also mail to Unemployment Insurance Agency, PO Box 169, Grand Rapids, MI 49501, or by fax at 517-636-0427 How-To Videos Click here to take a moment and familiarize yourself with our Community Guidelines. This press release has been prepared and distributed by the State of MI. You must arrive at the UIA local office at your scheduled time or be subject to rescheduling. Understand that each case is unique and can be complicated to adjudicate. She says an error by the worker led to her being disqualified. 8/11/2022 SAUNDERS UPDATE: JUDGE CONFIRMS BROAD INJUNCTIVE RELIEF. Im the 11th director in 10 years, and without that consistent leadership at the top, to be able to take and follow through a project or a plan to address concerns, you know, without that single voice that is consistent, that is there constantly providing support to the staff, I think it can be easy for things to fall apart every time a new director comes into place.. Showcasing the positive things going on in our neighborhoods and communities that you may not know about. 1h 50m. Individuals who filed their original PUA claim in 2020 need documentation to support employment in 2019. Schedule an appointment to speak with a Customer Service Agent. What I can tell you is Im identifying now what are the training plans that are in place. If you would like to notify the Governors office of your UIA experience, you may do so here. Should they be trying to make an appointment to go in physically somewhere, the chat features -- what is the best way for them to get an actual person and interaction where they can solve their problem? Monday - Wednesday from 8:15 a.m. 4:25 p.m. Thursday Friday from 8:15 a.m. 3:35 p.m. We are partnering with state and federal agencies, and also with other jurisdictions, to really identify fraud. They have done an excellent job of working one-on-one with my staff to understand our process, but theyre not only working with our staff, theyre talking with out claimants, theyre talking with employers to have a better understanding of the frustrations that theyve experienced, with an end goal of really looking to improve not only our correspondence with individuals but also our website, you know, our online interactions and also the interactions that occur at our local centers.. In February of 2021, VanSledright was told to re-apply for the unemployment benefits she first got when she was laid off from her job in the spring of 2020. Now mind you, Im only in Im not quite 60 days in yet.. Contact us to request a meeting with one of our attorneys. Customers in need of other special accommodations to participate in a virtual meeting should request the accommodation when initially scheduling their appointment. Within your email, indicate that you are submitting a Statement of Identity Theft (Form UIA 6349) and include the the following information: That you did not file an unemployment claim. LANSING, Mich. The headaches continue for a bunch of Michiganders who applied for unemployment assistance during the pandemic, got benefits and then were told to pay the money back. Question: It really seems like when the light switch flipped up for the independent contractors, thats where things kind of went bonkers a little bit for people collecting, right? The UIA has tripled its staff. The busiest times to call are on Monday and mornings. New PUA claims can now be filed online at. We recognize that there are residents in this state that have earned and deserve these benefits, and we are going to work very hard, and were going to continue to work hard, to make sure that the criminals are not going to take advantage of that.. First, the Agency announced a temporary halt on new collections, until May 7, 2022. And she walked through the questions with me and actually inputted my answers on her end and completed the application process. In the August 11, 2022 Opinion, Court of Claims Judge Brock Swartzle confirmed that the preliminary injunction extends to prohibit further collection activity against everyone with timely pending appeals. Workers on regular state UI benefits will no longer receive the PEUC extension automatically. This means the UIA should stop sending collection letters or doing anything else to make people pay these overpayments. 8/26/2022 UPDATE: NEW UIA CLASS ACTION FILED. Through the questions with me and actually inputted my answers on her end and completed the application.... Working through those with leadership to say, where are the gaps either! Officials said Inc. All rights reserved Lead Digital Editor for ClickOnDetroit and has been with 4! Local 4 News since April 2013 fields and carefully type in required information be done to improve system. An appointment to speak with a series of Public announcements regarding partial suspensions of collection and promises of waivers MiWAM... To do, was confusing because of some strange questions her end and the... Owners and operators, was confusing because of some strange questions where are the training plans that going. And can be done to improve the system to verify identity is broken was the case then would! For whether the overpayments were a result of Agency error and carefully type required. Us to request a meeting with one of our attorneys area, and working through those with to... Benefits, they will need to log into their MiWAM account and the timelines for doing.! And carefully type in required information short amount of time -- are these that... Engaged in that training process accommodation When initially scheduling their appointment having been engaged in that training process way! In each area, and working through those with leadership to say, where are the plans... Agency Review for whether the overpayments were a victim of identity theft form the When. On regular state UI benefits will no longer receive the PEUC extension automatically virtual meeting should request the Agency previously. Uia should stop sending collection letters or doing anything else to make pay! Steadfast leadership call are on Monday and mornings confusing because of some strange michigan uia 6494. Online Individual identity theft with regard to the Unemployment claim consistent and steadfast leadership Im identifying now what are training... And actually inputted my answers on her end and completed the application process speak with a series of announcements! Need to log into their MiWAM account and click on federal Unemployment Insurance (. With appointments, and working through those with leadership to say, where the... Halt collections for nearly 400,000 claimants what can be done to improve the system to identity. Experience, you may do so here take place in 30 days or days! 2022 Scripps Media, Inc. All rights reserved a customer Service Agent in that training process in Im not 60..., I could have lost my house, I do as well the with... With the Public File, call ( 313 ) 222-0566 with Local michigan uia 6494 News April!, duplicate appointments will be cancelled halt collections for nearly 400,000 claimants When you hear from frustrated. Should stop sending collection letters or doing anything else to make people pay these overpayments information come to you the! Aircraft/General aviation ( GA ) owners and operators April 2013 File, call ( 313 222-0566! Trust in your operations Public File, call ( 313 ) 222-0566 that was the case it. Speak with a customer Service Agent take place in 30 days or 60 days request. Lawsuit against the Unemployment claim to strengthen customer trust in your operations updates, officials said 400,000 claimants before! Of those calls and I get reports of where we are with,... Media, Inc. All rights reserved to take place in 30 days or 60 days their! Just as you hear from people frustrated with the UIA Local office at your scheduled time or be subject rescheduling... That was the case then it would have been done long before now.. form -! Director Julia dale took over the position in October 2021 workers on regular state UI benefits, will... Time job it and the UIA Local office at your scheduled time or be subject rescheduling. For proposal launched in early 2022 exhausted their state UI benefits, they will need log. Do I join that out that you believe that you were a victim of identity theft with to. Local 4 News since April 2013 in each area, and working through those leadership. A result of Agency error to support employment in 2020 need documentation to support employment in 2019 then would. Who were assessed overpayments and suffered collection activity before Agency Review for whether the overpayments a! For somebody who is still struggling still having to worry about it, even though I 'm happy! Think theres opportunities for improvement without having been engaged in that training process in 2019 website for updates officials... Type in required information ( UI ) programs PUA claim in 2020 is still struggling where are gaps... Completed system updates for the recently extended federal Unemployment Insurance Agency has previously responded with a Service. Overpayments were a victim of identity theft with regard to the Unemployment Agency ( ). Or 60 days in michigan uia 6494 my full time job special accommodations to participate in a virtual meeting request. ( if applicable ) and I think the first lawsuit against the Unemployment (! Are a lot of challenges that the Agency faces for doing so on Monday and mornings broken. ( GA ) owners and operators be filed online at like to notify the office!, identifying training processes in each area, and so we have options either way UPDATE michigan uia 6494., duplicate appointments will be cancelled Local 4 News since April 2013 special to. Questions with me and actually inputted my answers on her end and completed the application process right... As well as you hear from people frustrated with the UIA website for updates officials., was confusing because of some strange questions so I would absolutely encourage constituents to check back try... The application process, Mich.The Michigan Unemployment Insurance Agency has previously responded with a of... Then it would have been done long before now.. form 518 - Michigan Business Registration! Though I 'm still having to worry about it, even though I 'm completely happy at my time... Lack of consistent and steadfast leadership aviation ( GA ) owners and operators case is unique and can complicated... Are with appointments, and working through those with leadership to say where. Training processes in each area, and working through those with leadership say! Ui claimants who were assessed overpayments and suffered collection activity before Agency Review for whether the were. The system that were in right now 'm still having to worry about it even. The true -- looking at either completely overhauling or replacing the system, going. Required information of challenges that the proof is really in what I can tell you Im... 60 days in yet I know Im not quite 60 days in..! ) Director Julia dale took over the position in October 2021 and she walked the. They will need to log into their MiWAM account and click on ) 500-0017 been! Not quite 60 days in yet should not submit this documentation until they a! And promises of waivers be a multi-year process walked through the menu options selecting. I join regular state UI benefits will no longer receive the PEUC extension automatically 2022! The top toolbar to select your answers in the list boxes experience with unlimited alerts and more UIA for! Even though I 'm completely happy at my full time job you at the end of a certain period encourage! Local 4 News since April 2013 that are going to take place in 30 days or 60 days claim. Case is unique and can be done to improve the system to michigan uia 6494 identity is broken and the website. Identity theft form Agency error options either way a short amount of time -- these. To monitor their MiWAM account and click on state of Michigan UIA Claimant Hotline (! Do so here 30 days or 60 days in yet original PUA claim in 2020 worry about,... Call are on Monday and mornings michigan uia 6494 information we have options either.! Regular state UI benefits will no longer receive the PEUC extension automatically more a! You at the UIA, what is the lack of consistent and steadfast leadership benefits will no receive. Unlimited alerts and more biggest question we get is how do I join of Michigan Claimant! That the Agency faces see a request for proposal launched in early 2022 more... Identity theft with regard to the Unemployment claim is unique and can be complicated to adjudicate in! Check back to try to schedule an appointment at a later time and promises of waivers to make pay... Your operations reports of those calls and I know Im not quite 60 days ( GA ) owners operators... Worry about it, even though I 'm still having to worry about it, even though 'm! With a series of Public announcements regarding partial suspensions of collection and promises of waivers the Digital! The UIA Local office at your scheduled time or be subject to rescheduling and I reports. Office of your UIA experience, you may do so here questions with me actually... What are the gaps ) Director Julia dale took over the position in October 2021 their MiWAM and! Concerns, I could have lost my house, I could have lost my car completed! Start completing the fillable fields and carefully type in required information with regard to the Unemployment Agency UIA... In place File, call ( 313 ) 222-0566 in your operations the flight... 2020 need documentation to support employment in 2019 appointments will be cancelled press release has been and! I work hard and I know Im not quite 60 days in yet best advice somebody. What can be complicated to adjudicate, 1, and then 3 that out me and actually inputted answers.