When you first set up the HomeBase, it needs to be connected to an ethernet cable before you can connect it to wifi. But before I could finish the setup, it went back to being red again. After being plugged in for 20 or so minutes (just after I finished posting this), I heard "Welcome to Eufy Security" and turned around to see that the light was blue. While you cant expand the floodlights internal storage, you can choose to add a cloud storage subscription, or route your recordings to a NAS. Enter the new Wi-Fis password after selecting Wi-Fi setup from the Connection menu by tapping it. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. I tried to add the HomeBase 2 this morning and it worked first try. For Android, use the Google Play Store and the App Store for iOS. In Vacuums by Consumer FilesJanuary 15, 2021Leave a CommentLast Updated: May 5th, 2021, Eufy RoboVac 11 Robotic Vacuum. Normally after a while the red flashing light turns blue and its all working again . The light flickers quickly and unpredictably (which I think is normal for these traffic indicator lights), so it's tough to tell if it's lining up with the mysterious 18 second cycle. If the light does not turn into a solid blue and instead continues flashing, then the camera has not been connected to your WiFi or the app. An example of data being processed may be a unique identifier stored in a cookie. RoboVacs wheel gets stuck. However, you can reset the camera by pressing the sync button on it five times quickly in succession. Nick Woodard is a tech journalist specializing in all things related to home theater and A/V. He does, and he did it a lot when I first introduced him to each room. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) There was no light on at all. Maybe it is trying to get a new firmware? The user manual stipulates that you need 1 meter of clearance on either side of the docking station to give your robot enough room to get back to home base when he starts running low on battery power. Thus, it would be best if you established a connection as soon as possible. Cleaners Talk is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Configuration > General > Wi-Fi Connection. Credit: I noticed this morning that my video doorbell wasn't capturing any events and noticed that that the homebase wasn't connected either. About the only thing youll have to do when you put the batteries in the remote is set the time. At some point, when Im headed hisway, I would pick him up, empty the collection bin and clean the roller bar if and as needed. The Cam 2 Pro is the better all-around smart floodlight, but for most folks who dont already have the necessary hardware at home, it may not be worth the headache. Then turn on the camera and sync it to the app using the sync option. Press and hold the Start button on the remote until the clock symbol begins to flicker on the screen; Turn on the vacuums primary power switch; Three beeps will sound after successful pairing. You might have to manually reconnect your Eufy camera using the app if it doesnt do so automatically. (available at Amazon for $299.99) I am trying to make sense what this red light indicates but couldn't find any clues. Additionally, it should only take around 5 minutes to update. This feature doesnt work all that well in my experience. Ive also scanned and manually entered the QR code. 10 reasons to purchase a smart home security system. No particular reason, except that it just felt strange calling him The Eufy. He's a hard-working little guy, so I figured he deserved a proper name. One beep - If the Eufy indicator light is emitting a solid red light with one beep, then the robot vacuum's wheel is stuck. Entry sensor. If you press the house icon toward the bottom of the remote, itll focus on one room ("room mode"). With an MSRP of $299, the Cam 2 Pro may not be cheap, but Eufy seems determined to make sure you get your moneys worth. I used option three, which called for replacing the porch light flanking the left side of my garage with the Cam 2 Pro. Try again. is the first-ever 360-degree smart floodlight from Eufy, boasting 2K video and a trio of lights capable of producing up to 3,000 lumens of brightness. Heres how to troubleshoot a Eufy beeping: In some cases, a Eufy robot vacuum may beep 5 times while charging. Two alarms indicate that the side brush of the RoboVac is stuck. Even with the fan not running, hes just not loud enough to be disturbing.. Eufy beeps four times with red light while charging Simple Shaun 661 subscribers Subscribe 19K views 2 years ago Hey everyone and welcome to another fix it video. For best results, youll want to shut the door to keep him from wandering out of the room you want him focusing on. If the camera is flashing both colors, its firmware is being updated. Also removing the battery and fixing it back resolves the issue , if the above do not help, but would suggest you get this verified with Eufy Support. Please advise! Router has internet access. Unplugged the power then plugged in again. Edit #2: It seems like the Home Base is repeatedly trying to connect to the router and failing. You can do that as well. I've tried (several times) restarting it, rebooting my router, unplugging the Homebase from the router and removing and reinstalling the SD card. Reviewed/Nick Woodard. Let the Eufy dock on its own to make sure the charging pins are connected properly. Keep in mind that when your camera is disconnected, no activity will be recorded. First, a lot of my living room furniture are on wheels. Also nothing appears on my LAN devices on the router. Doesn't seem to have made any difference, unfortunately. Troubleshooting Guide, restore all settings to the default values. If you need to update manually for any reason, you can find the About Device section on the Eufy app and select the check for firmware update option. rinse and repeat. After cleaning the whole home and returning automatically to its charging base, a cleaning map will be stored with the rooms categorized properly. If a user answers, thank them. Took several hours for the whole solution to settle down (lagging / buggy on app and web interface) - but suspect that was due to cameras silently also downloading their firmware updates. He gets stuck when trying to venture into the bedroom from the living room. The eufyCam 2C and eufyCam 2s LED will be solid blue, and the apps camera settings menu will display the battery%age.Why does EUFY HomeBase go offline?Here are some tips for you: 1. If hes going to get stuck on something, thats invariably what trips him up around here. EDIT: Oh, I also tried putting the IP it was trying to assign into a DMZ. By detaching and reconnecting offline cameras in the Eufy app, it is possible to make them look online again. By the next day - system and cameras all stable and working as expected. When he's low on battery, the light turns red. Not to be outdone, the devices three light panels effortlessly trained a spotlight on my driveway during some late-night testing. Moreover, if, after all of the recommendations above, you still find yourself having issues with the Eufy camera, reach out to customer service to speak to a Eufy technician who can help you solve any problem. The only scenario where I would steer clear of Eufys 360-degree smart floodlight is if you dont already have the wiring in place in the exact location that you would want to install it at home. Had to unplug the ORBI mesh modem/router (is plugged directly into Fibre ONT and configured as the modem/router) network completely and change the router back to the basic modem/router provided by the Telco. And since he weighs less than seven pounds, its not difficult to get him unstuck if he gets hung up on something. It has been 1 year, maybe changing the batteries might help. Replace the batteries in the remotes battery pack. Also, I power cycled both the router and homebase again afterwards. Turn off RoboVac and clean the wheel of any hair or dirt. The login page will open in a new tab. These are the meanings of red indicator light when it is solid: One beep = RoboVac's left/right wheel is stuck. The 1-year battery life was evaluated using a laboratory scenario. Heres where I was initially skeptical. Refer to the steps below to finish the Wi-Fi configuration. After powering the homebase 2 on, the LED changes from a blinking red to a solid red, then I get the welcome message and directed to follow the steps in the app, then a blue blinking LED. So, I read through the forum and noticed that a few people had issues with mesh systems, which is bizzare but alas, it is what it is. The HomeBase 2 and camera will appear. The consent submitted will only be used for data processing originating from this website. Care to adjust the streaming or recording quality, or even toggle on and off the floodlights built-in microphone? When the battery is being charged, the eufycam cameras LED will be solid red, and the app will display the charging status. It charges a few seconds (blinking orange) then it turns solid red again.Edit: i forgot to mention mine is Robovac 12. On a whim, I tried assigning a static IP address to the MAC address on the home base, but that also did not help. If I try to start it from the remote it moves back an inch then the power cuts off and the led turns off. Update edit: I have sent it to the technical service for repair, I don't know what they did but it works again. These lights become crucial in the setup process because they can guide the user and even help troubleshoot if something happens to the connection or the camera malfunctions at any time. All I had to do when I took the unit out of the box was plug the charging station in and attach two of the four side brushes provided (two to put on the machine initially, and two spares). Heads up: Looking for a new Eufy robot vacuum? So what does it mean when your Eufy camera is flashing blue and red? The security system is working as it should but now there's no longer a blue light on the homebase. As someone who loathes having to pay a monthly subscription just to have his Ring doorbell capture video (arguably the core function of a smart doorbell), it was a relief to have onboard, local storage that allows the camera to immediately start capturing motion-activated events. Unlike Eufys video doorbell and home security kit, the camera does not need the Eufy Home Base, which plugs directly into your router, to work. The floodlight and doorbell hooked up to the new system fairly easily. In all, though, the Cam 2 Pro is equipped with the tools to accomplish the task at hand. *Spoiler alert* I kept this one. Press J to jump to the feed. In that case, it is a sign that the camera has either successfully connected to your local WiFi or that it is ready to set up correctly. Reconnect the adapter to the charging base and make sure the white power indicator on the charging base lights up. Does anyone know what the blue blinking light means? Check out the Eufy RoboVac 11 Robotic Vacuum here. When I turn it on, it works for about 15 minutes, then just stops where it is and doesn't respond to anything, no power, no lights. Have you had it for long? Please check that: You are using 2.4GHz WiFi when connecting (we suggest going on the airplane mode but enabling the WiFi connection); You have enabled location/GPS and accurate position in settings; and you are using a 2.4GHz WiFi connection. Suppose your Eufy cameras indicator lights are flashing blue. After powering the homebase 2 on, the LED changes from a blinking red to a solid red, then I get the welcome message and directed to follow the steps in the app, then a blue blinking LED. No dice. If your Eufy camera is flashing blue and red, you now know what to do. What Are The Reasons That Could Make Your Eufy HomeBase Display The Red Status Light? If I keep it longer on the charger, it sweeps for a longer time. Place the vacuum on its charging base or push the start/pause button. the sync buttom just need to push it when the app ask you to. i have the feeling is the android app but i can be wrong. The Eufy Floodlight Cam 2 Pro I cannot understand if it is fully charged or not though since it is always red. Step 6: How do I connect Roomba? Home Base 3. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The status LED is something you turn on to see if the camera is picking you up as you adjust position and sensitivity. When I turn it on, it works for about 15 minutes, then just stops where it is and doesn't respond to anything, no power, no lights. Continue with Recommended Cookies. In addition to selecting between regular and max power, you can also choose from one of the followingcleaning modes. Its got the performance to record detailed clips, the customization options to dial things in for your specific tastes, and the features to justify an admittedly hefty price tag. Prices were accurate at the time this article was published but may change over time. Both the Arlo Pro 3 and previous iterations of Eufys floodlight, like the Eufy Floodlight Cam 2, measure in well below the Cam 2 Pro at 2,000 and 2,500 lumens, respectively. But for the most part, red indicates connection issues with your network. If it is alternately flashing red/blue, that means it is performing an update. These are the meanings of the solid red indication light: One beep Means the left/right wheel of the RoboVac is stuck. Indicator lights on cameras can alert users of what the camera is doing. In the device tab, select the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or select the. We'll be in touch soon. It charges a bit then the led turns solid red. Would not have resolved my set up issues without it - and suspect this solution would have become an expensive paperweight! Breathing orange: Charging If not, things just got way trickier. 1 7 Our writers, editors, and lab technicians obsess over the products we cover to make sure you're confident and satisfied. Choose the eufy RoboVac 30C to configure. So, firstly, I cant pinpoint exactly what I did to fix this, I just have a hunch out of the 30 mins of educated guesses I made that it was something firmware based that caused the initial issue. It is as if it is not charging properly. Today I bought an Arris Surfboard and an eero mesh network and I have a very strong reliable connection now. 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