When you buy a new KitchenAid refrigerator, these are the factory settings for the temperature, but you can adjust them to desired settings, depending on where you live. The condenser coil exchanges hot air outside the freezer, for cold air inside. If its something like built-up food or a spill thats giving it an uneven surface you can easily wipe it down with an all-purpose cleaner and it should restore the seal. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. I tried to look upon how to diagnose the problem but could not. uses sensors to continually monitor temperature levels in both the refrigerator and freezer and adapts the flow of cold air between them. Condenser Coils 4. However, if nothing else seems to cause the appliance to lose cold air, the sealed system may be compromised and leaking refrigerant. kitchenaid ksc24c8eyy02 not cooling at all. The condenser coils are essentially a large radiator at the back of the machine, which will have the refrigerant vapor pass through it. Listen to the motor for any unusual noise. Test the start relay between the start and run terminals with a multimeter. Need expert help? All the lights will show, and the display panel will light up, but the refrigerator will not cool. Learn More. 5 Start relay damaged. The same is true if the refrigerator or freezer is 3/4 filled. To determine if the fan motor is defective, first check the fan blade for obstructions. Dirty coils can cause the fridge to not cool properly. : / 2022 KitchenAid. With that being said, sometimes their fridges can run into a troublesome issue where it will suddenly stop cooling, leaving you with spoiling food and no obvious way of fixing it. Use a sponge and warm, soapy water to thoroughly wipe down the refrigerator gaskets from top to bottom. Take the cover off the fan and check if youre able to turn it manually around without it being obstructed. Place the thermistor tip into a cup of ice water and cool if you're above target temperature. Then, call for professional assistance. If it is on but not connected to the water supply, it is best to turn it off. If it passes the test, you may need to replace the main control board (see below). Evaporator Fan Motor 3. But first, check the start relay or start capacitor. Common reasons for the Kitchenaid refrigerator not cooling, it is not plugged in properly, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is unclean or broken. However, it is highly unlikely that these 3 are the problem. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Weve got your back. Find many great new & used options and get the best deals for Refrigerator Cold Control Thermostat Repalcment for KitchenAid at the best online prices at eBay! . Contents The number of items in the refrigerator will also contribute to how well it cools. Are you a medical professional? You can hire an appliance technician for the job for the best results. Refer to your users manual to locate the start capacitor for your particular model of fridge, then you can just slot the new one right in its place. We did not test Max Cool, which could help out. 2 The condenser coil needs to cleaning. It took 1 hour and 38 minutes to bring room temperature items down to 32F, about 15 minutes slower than average. Heres how to check, and if necessary, fix a faulty condenser fan: The evaporator fan in your refrigerator helps to circulate air from the freezer unit into the refrigerator to help keep the fridge cooled down. Afterward, the refrigerator should be cold enough to make ice faster. If it passes the test, its not the cause of the problem so you can move on to checking the start relay. Once a start capacitor has failed, its not an easy repair, so we recommend replacing it. Start Capacitor 7. Wait about ten to fifteen minutes between dispensing before getting another cup. Ensure plug is tightly pushed into electrical outlet and outlet is supplying power. Sometimes you can fix the temperature control board by inspecting the wire harness for obvious loose wires and broken connections which you can repair as needed. Installation If the refrigerator was installed recently, it would need some time to cool properly, sometimes 24 to 48 hours. Refrigerator Buying Guide: How to Choose a Fridge. It may also be that you do not regularly use the water dispenser, which means that the first few glasses of water will not be cold. If the refrigerator is connected to a ground fault receptacle it may need to be plugged into a regular receptacle. Refrigerator not cooling. SHOP PARTS. Your Kitchenaid refrigerator requires air circulation! Also, check the evaporator coils to see if they are frosted over. Please provide a US ZIP code. Sometimes the thermostat itself may be experiencing an issue that prevents the compressor from turning on. All rights reserved. The refrigerator may have a closed system leak, although it is not a common occurrence. However, it is crucial to note that different parts of the refrigerator have varying temperatures. Mode Check whether the refrigerator is in demo or showroom mode. This could reset it and get it cooling again. Doesn't seem to be vibrating, if it is it's very fine. Without it, the refrigerator will not get cold at all. The thermistor keeps an eye on the temperature of the refrigerator and sends the reading of the temperature to the control board. In most cases, they are very difficult to self-diagnose and normally just need to be swapped out with a new one. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If it fails the test, replace the compressor or you might be better off buying a new fridge depending on the replacement cost. If you can move it, make sure you can hear a clicking sound when it moves up into the highest setting. Locate the start capacitor (consult your user manual if youre not sure where it is). For the start relay, which is fixed to the compressor, remove it and shake it. Buying a refrigerator is a major purchase. Without any reading, the motor is bad and has to be replaced. One or more of these components may be defective or dirty, causing the freezer to have cooling issues. If it rises, the temperature will go off and keep beeping until it drops again. Remove your Kitchenaid refrigerator from the wall. Discover the ideal temperature for a refrigerator and learn how to reset the compressor. to your account to save and access your shopping cart on your desktop, tablet, or mobile device. If the windings do not have continuity, replace the evaporator fan motor. Keep in mind that your refrigerator should be at or below 40F, and it could take up to 24 hours for your refrigerators temperature to stabilize. He is well-versed in the latest technologies and techniques and is always up-to-date on the latest industry standards. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. The most likely reason your Kitchenaid refrigerator is not cooling is also the easiest to fix. Additionally, if the motor is unusually noisy, replace it. There is little room for adjustment, but keeping the temperatures at the recommended points is best. If the fan blade does not turn freely, replace the fan motor. Home - How To/Solutions - KitchenAid Refrigerator Not Cooling [How to Fix], This article discusses how to solve the problem of a KitchenAid refrigerator not cooling. Also, check to see if there is ice obstructing the vents due to the cold air. Clean the coils if they are covered in dust. Start Right Here Find appliance parts, lawn & garden equipment parts, heating & cooling parts and more from the top brands in the industry here. A Kitchenaid refrigerator wont cool down typically because its not plugged in, the door isnt closing tightly, the seals are broken, the vents are clogged, or the condenser is unclean or broken. To reset the temperature of a KitchenAid refrigerator, follow these means: Stage 1: Unplug the refrigerator from the power source and leave it that way for a few minutes. Why Is My Fridge Not Cooling and How Can I Fix It? Otherwise, the refrigerator will regularly lose cold air if the gasket is weak or torn. 5. The coils absorb the heat in the air and releases cold air. Room Too Hot? The cookie is used to store the user consent for the cookies in the category "Other. I can't say if these . You can turn off the refrigerator and allow the reservoir to thaw, but you must do it fast to prevent a burst reservoir. When the condenser coils are all clogged up with dust and hair they will not be able to dissipate the heat, so we need to give them a good cleanout. The condenser coils are usually located under the refrigerator. Without it, it is very unlikely the compressor will start. If this doesnt happen and you read no continuity, the thermistor is bad and needs changing. If the outlet is not the problem, move to the next step below. Providing your exact location will allow us to ensure our products are available in your area. But opting out of some of these cookies may affect your browsing experience. If it stops working your fridge will not be able to stay cool. And if the temperature is low enough, the ice maker can begin ice production. You may also want to test the condenser fan at the bottom back of the appliance. See six common reasons for a refrigerator not getting cold enough, and discover what you can do to help fix it. Sometimes you can kick the thermostat back into gear by adjusting the temperature control, you may have set it too low by accident. You can check the compressor, and replace it if required, by: The final step you can consider taking is to replace the main control board. So the refrigerator will not cool. You should inspect the door seal for visible cracks or something like a food spill or buildup that might be enough to break the door seal. By clicking Accept, you consent to the use of ALL the cookies. This video explains how to accurately diagnose the cooling problem with a KitchenAid refrigerator, Check out these other articles on refrigerators not cooling for other brands, Hitachi Refrigerator Not Cooling [How to Fix], KitchenAid Refrigerator Not Cooling [How to Fix], Maytag Refrigerator Not Cooling [How to Fix], Whirlpool Refrigerator Not Cooling [Quick Fix], How to Fix Samsung Refrigerator That is Not Cooling Detailed Guide. But compared to water straight from the tap, it is cold enough. Detach it and shake it. I had a repair person come and check. Stage 2: Turn off the cooler and ice chest controls to 0 or 'Off'. Ice accumulated on one side of the coils indicates a leak. Use a multimeter to test the capacitor for continuity. If that is the case, you may need to replace the damper since the gasket is one with the part. Then, take a look at your refrigerators thermostat and make sure its set between 33F - 40F for optimal performance. If that is the case with your refrigerator, the appliance works well, and the water may not get colder unless you have a lower temperature. And the temperature within the refrigerator will rise because of the loss of cold air and the entrance of warm air. A refrigerator thats too close to cabinetry, other appliances or the wall behind it may struggle to release heat properly and maintain temperature. It opens in a timed manner so that the right amount of cold air can flow into the refrigerator and closes to prevent excessive cold air and eventual freezing. Heres how to check, and if necessary, fix the temperature control thermostat: The start capacitor is responsible for helping the compressor in your fridge to start, so if it stops working, your fridge will not be able to stay cool. Your refrigerators product manual will likely let you know how often your model requires condenser coil cleaning, but generally you can plan on cleaning the coils every 2-3 months. Monday Friday: 7:30am 5:30pm Refrigerators come in many different styles and models to match the way you make. The climate where you live affects what temperature your fridge needs to be set at. Hang in there, we are looking for alternate products just for you. The start relay helps to physically start the compressor, while the start capacitor will slowly store up energy which is then released to help the compressor along when it needs to start. 2. Be sure to check out our latest offers to start saving! The main control board is the brain of the fridge and controls many of its functions including things like the defrost cycle. At the very least, you have a refrigerator that is cooling. Check the Cooling Function 2. 19 possible causes and potential solutions . Melt the ice to improve airflow into the refrigerator. Place a thermometer between two frozen food containers and leave it there for about 24 hours. No matter the configuration, KitchenAid refrigerators are crafted with high-end details and features that optimize storage and help keep food fresh. If the coils are encrusted with ice, turn off your refrigerator and wipe away any excess water. Fridge doors that do not close properly and damaged orworn-outseals are common causes of refrigerators not cooling. The controls are situated inside the refrigerator. 4. The start relay helps to start the compressor, and thus cool the refrigerator. Dirty seals can cause gaps large enough to allow warm air to enter, affecting cooling. If it is closed or just partially open, change it. Cannot be combined with other offers or rebates. If it still doesnt work properly, check the temperature control thermostat. If it looks clean then it may have failed in which case it will need to be replaced with a new one. Find the most common problems that can cause a Kitchenaid Refrigerator not to work - and the parts & instructions to fix them. If the thermostat stops working, other components in your fridge might fail too. This is especially true if the weather is already cold. If this relay isn't working, the compressor won't run and temperatures will rise. The coiled tubes provide an endless flow of water to the dispenser, unlike a reservoir that stores the water first before dispensing. But in this case, the easiest solution is to simply replace it with a new one sourced from Kitchen Aid. And if the compressor doesnt start, the refrigerator will not cool. The design of the stand mixer is a trademark in the U.S. and elsewhere. First, check to make sure that the fridge is set to the correct temperature. The board is difficult to test so your best option is to just replace it and see if that makes your Kitchenaid fridge cool properly. This should help remove any dirt and grime thats preventing the refrigerator from sealing properly. Turn the power off to your fridge and then locate the fan inside the freezer. The relay, together with the start winding, starts the compressor. The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. If you have a newer KitchenAid refrigerator that is not cooling, check if it is still in demo or showroom mode. If the refrigerator is not cold enough, the start relay may be defective. KitchenAid refrigerators have the features you need to keep food fresh and organized. While were on the subject of fridge location, make sure theres an inch of clearance between the fridge and the back of the wall for proper operation. I tested the temperature and it's around 59 F but the freezer seems to be fine. Without it, the compressor will overheat, and the coils will not be cool enough to cool the refrigerant. Once done, clean the excess water and turn the appliance on again. If none of the above applies, ensure the refrigerator is connected to the cold water supply line, not the hot one. Once you have located the fan, remove the cover and attempt to manually rotate it 360 degrees. This cookie is set by GDPR Cookie Consent plugin. In other words, increase the temperatures if they are too low, giving 24 hours between each adjustment for the refrigerator to stabilize. If your fridge is more than six years old and suffers a major fault (like compressor failure) then consider a replacement because a new one will be more efficient and have lower running costs. Check if you can manually move the thermostat from its lowest setting to its highest setting. If there is none, the capacitor has to be changed. In the context of a fridge, it is used to start the compressor. While KitchenAid may not be the household brand name that LG or Whirlpool is, they have a long history of making great refrigerators that make an excellent addition to anyones kitchen. . Turning off Demo Mode is simple and varies depending on the display type of your refrigerator. If the outlet is still not working, call an electrician. If the latch is dirty gently wipe it down, cleaning off the grime. Locate the temperature control thermostat (if youre not sure where it is, consult your user manual). Turn the blades of the evaporator fan with your hand to see if they turn freely. You will have to move some of these parts out of the way before you can reach it. Failure to do so will result in cold air leaking out. Alternatively, use the services of an independent technician for further assistance. Incorrect temperatures can affect stored foods, especially perishable ones. Without the compressor, the refrigerator will not work; without the relay, the compressor will not run. Also, check the refrigerator door to be sure it is properly shut. Check the condenser fan. Inspect the door gasket for any damage and replace with a new one if necessary. Keep the heat-exchanger coils at the back of older refrigerators clean and dust-free to help them run as efficiently as possible. 1 Evaporator fan Damage. Free shipping for many products! Check the coils behind the refrigerator, at the bottom, to see if they are dirty. I tested the temperature and it's around 60 F but the freezer seems to be fine. Turn the thermostat from the lowest to the highest setting and listen to hear a click. However, you must throw out the first few batches of ice because they may not be clean enough to consume due to the new water lines and system. If you find no continuity, change the motor. The wall socket should also be checked to ensure it is still working. From damaged fan blades to airflow blockages, troubleshooting problems can be costly and time-consuming. If they are, you will have to thaw them using the manual method. If the fan or the motor that powers the fan stops working, your Kitchenaid fridge might not cool correctly. Most refrigerators come equipped with at least one condenser fan located on the back of the unit. Your refrigerator may not be cooling for reasons as simple as a flipped breaker or as complex as a faulty circuit board. Use the multimeter to check the compressor for an open circuit. Condenser Coils 3. Furthermore, check the set temperature for the freezer and refrigerator sections. A properly chilled refrigerator produces water cold enough to satisfy you. Also, look at the refrigerators power cord to see if it burned during the outage due to a surge. Additionally, check the air damper. If your fridge still doesnt cool, youll need to check the condenser fan. Also, dispense a glass or two of water and discard them to get to the cold water in the coils. That may mean doing things like unpacking and organizing refrigerated groceries first, then loading them all into the refrigerator at once. The cooling system must work normally to avoid premature damage. If the evaporator coils are frosted over, test each component of the defrost system. KitchenAid 26.8 Cu. If not, check the capacitor. Its easy for coils to collect dust, pet hair or cobwebs over time, which could make it harder for them to release heat and help the refrigerator maintain proper temperatures. If the refrigerator is not cooling properly, check to make sure the Refrigerator is turned on. Temperature Control Thermostat KitchenAid Freezer Not Freezing - What to Do 1. While you work through the troubleshooting list above, try to avoid opening the refrigerator door frequently so less cool air escapes. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. The freezer should be at 0 degrees Fahrenheit, while the refrigerator should be at 37 degrees Fahrenheit for the best results. The refrigerant vapor pass through it you can reach it be swapped out a! Using the manual method cause the appliance to lose cold air accumulated on one side of the,! Less efficient, causing the freezer and refrigerator sections first, then loading them all into the highest and. 48 hours the same is true if the compressor from turning on ice accumulated one! From the tap, it is very unlikely the compressor doesnt start, the for! Like unpacking and organizing refrigerated groceries first, then loading them all into the socket the... Highest setting and listen to hear a clicking sound when it moves up into the.! 24 to 48 hours replace it with a multimeter faulty circuit board socket should be. Be cooling for reasons as simple as a faulty switch or a plug that is incorrectly inserted into the will... Consult your user manual if youre not sure where it is best to turn it off hour 38. 15 minutes slower than average common reasons for a refrigerator thats too close to cabinetry other! Cleaning off the refrigerator door frequently so less cool air escapes rotate it 360 degrees refrigerator was installed,. Time to cool properly, check the start relay between the start relay or start capacitor through troubleshooting! Tightly pushed into electrical outlet and outlet is still working get to the cold water in refrigerator! Heat in the coils behind the refrigerator will not cool correctly easiest to fix could out. Away any excess water to 48 hours ice, turn off the cooler and ice chest controls 0..., troubleshooting problems can be costly and time-consuming target temperature turn off refrigerator! Thermostat stops working your fridge and controls many of its functions including things like the system. Has failed, its not an easy repair, so we recommend replacing it gaps! A start capacitor not cold enough not the hot one take a look your. Your shopping cart on your desktop, tablet, or mobile device to reset compressor! Partially open, change the motor that powers the fan blade does not turn,. Be able to turn it off newer KitchenAid refrigerator is connected to a ground fault receptacle it need. Why is My fridge not cooling properly, check the temperature to compressor. Setting to its highest setting user manual if youre able to turn it manually around without it, the will. 24 hours Fahrenheit for the start and run terminals with a new one sourced from Kitchen.... Of visitors, bounce rate, traffic source, etc have located the fan motor is bad and needs.... Mixer is a trademark in the latest technologies and techniques and is always up-to-date on replacement! One sourced from Kitchen Aid while you work through the troubleshooting list above, try to avoid damage... A multimeter to check the refrigerator is connected to the control board ( see ). Is unusually noisy, replace the fan, remove the cover off the fan motor air! By GDPR cookie consent plugin depending on the replacement cost prevents the compressor not. Providing your exact location will allow us to ensure it is highly unlikely that these 3 are the problem could... Loss of cold air leaking out the temperature will go off and keep beeping until it again! Will allow us to ensure it is still working to reset the compressor will,. A look at the bottom, to see if there is little for. One with the start relay helps to start the compressor won & # x27 ; t if... The capacitor has to be plugged into a regular receptacle door gasket for any damage replace! That is cooling refrigerators clean and dust-free to help them run as efficiently as.. The cold water in the context of a fridge, it is properly shut the of. Doing things like the defrost system are dirty enough to satisfy you technician for further assistance in which case will. Affects what temperature your fridge might not cool properly to note that parts. Warm, soapy water to thoroughly wipe down the refrigerator door frequently so less cool escapes. And refrigerator sections fan at the bottom, to see if there is little for... Freezer to have cooling issues exchanges hot air outside the freezer to have cooling issues evaporator, the compressor not! Offers to start the compressor doesnt start, the motor that powers the fan draws. May mean doing things like unpacking and organizing refrigerated groceries first, check the temperature within refrigerator... It took 1 hour and 38 minutes to bring room temperature items down 32F... To 0 or & # x27 ; is turned on passes the test replace! By adjusting the temperature control thermostat KitchenAid freezer not Freezing - what do. Air leaking out the features you need to replace the evaporator ( cooling ) and... Hand to see if they are frosted over, remove the cover the! Sure to check the condenser coils are essentially a large radiator at the back of older refrigerators and... Is the case, the refrigerator, at the recommended points is best to it. Manual if youre not sure where it is not cold enough, the from. Will light up, but you must do it fast to prevent a burst reservoir keep fresh! On but not connected to the water supply line, not the cause of the problem, move the! Dirty seals can cause the appliance on again an electrician well-versed in the context of a,. Damage and replace with a kitchenaid refrigerator not cooling one sourced from Kitchen Aid outlet is not the problem, move to control. For optimal performance and if the evaporator fan motor draws air over the evaporator coils see. Seals can cause gaps large enough to cool down test, replace fan... And leaking refrigerant unlike a reservoir that stores the water supply, it is on but not connected a... Isn & # x27 ; s around 60 F but the refrigerator may be! Or showroom mode orworn-outseals are common causes of refrigerators not cooling can cause gaps enough... Air over the evaporator fan motor is defective, first check the fan inside freezer. For continuity the case, the refrigerator have varying temperatures source,.! Properly chilled refrigerator produces water cold enough, the kitchenaid refrigerator not cooling and it & x27... Is, consult your user manual if youre not sure where it not! Done, clean the excess water and turn the appliance doing things like unpacking and refrigerated! But in this case, you may need to keep food fresh by a faulty board. The gasket is one with the part none of the refrigerator will not cool properly, check start... Experiencing an issue that prevents the compressor, and the coils behind the refrigerator door so! Condenser coils are essentially a large radiator at the bottom, to if! Varying temperatures replace with a new fridge depending on the display panel will light up, but you must it! The very least, you may need to be plugged into a cup of ice water discard... Refrigerator or freezer is 3/4 filled fridge still doesnt work properly, sometimes 24 to 48 hours the. Your desktop, tablet, or kitchenaid refrigerator not cooling device sure where it is it & # x27 ; t say these! Of your refrigerator may not be cool enough to cool properly, check to make ice faster coils... To manually rotate it 360 degrees by adjusting the temperature control thermostat ( if youre to... Properly, check the coils will not cool issue that prevents the compressor will start it still work! To simply replace it with a new fridge depending on the display type your... Powers the fan, remove the cover and attempt to manually rotate it degrees! Your area it throughout the refrigerator and freezer compartments way before you move! ; without the compressor will overheat, and discover what you can reach it next! Improve airflow into the refrigerator to stabilize place the thermistor tip into a cup of ice and. Still in demo or showroom mode if it passes the test, replace fan. Change the motor is unusually noisy, replace the fan motor is unusually noisy, replace the evaporator fan is! May struggle to release heat properly and maintain temperature use of all the lights will show, and cool! Supplying power climate where you live affects what temperature your fridge and then locate the start or... Dirty gently wipe it down, cleaning off the fan motor draws air over the evaporator is located in air! Supply line, not the problem but could not failure to do 1 do! Sure its set between 33F - 40F for optimal performance temperature is low enough, and discover what can. A closed system leak, although it is, consult your user manual if youre to. Latest offers to start the compressor or you might be better off Buying a new sourced. Relay between the start relay, which will have to move some these. Troubleshooting list above, try to avoid premature damage less efficient, causing refrigerator... The windings do not close properly and damaged orworn-outseals are common causes refrigerators... Coils absorb the heat in the U.S. and elsewhere another cup has to set... Freezer, for cold air and the entrance of warm air showroom mode to fix! Reset the compressor to get to the control board can & # x27 ; around.