While waiting on response our accounting department has cut the check and sent it to the original ordering address. Installation costs and other expenses are not eligible for refund. Providing Expert Advice with over 35 Years of Experience and Free Shipping on Orders Over $99. Customer Reviews are not used in the calculation of BBB Rating. Reviewed in the United States on July 19, 2022. We've found 3 coupons for Rough Country, which have been used 6,916 times successfully. Off-roading requires robust support, and you can't rely on stock vehicles and the average suspension. I would not be charged!Received bank statement 11/9/22 and was in fact charged $274.32 on 10/17 (they had received the returned product at the time I was charged). Marty was absolutely fantastic and dealt with my issue immediately. Can you provide info to ************************************* with your charges that we are not seeing. They have told me that they do not have the means to fix it nor are they willing to give me a refund for the product. Later when I had problems with the kit destroying the front suspension, they took zero responsibility and blamed everything as a "common wear item." I've requested human contact but no return call. 2021 Rough Country Suspension Systems. Once you've set up your US or UK shipping address and clicked through a cash-back website, you're ready to make your Rough Country Suspension purchase. The customer service is a joke plus they is OnTrac for delivery. I purchased a sit of E-Board steps for my 19 Ram 1500 Bighorn 5Gen I watched a few YouTube videos on them the instruction problems that they were complaining about I did not experience any problems the installation zero problems as well with instructions this was a very straightforward install. We called and made police report and everything ***** asked and rough country . The Shock and Shock Mounts supplied don't actually work together. Based on Rough Country's information and fitment guides on their website I ordered a set. It is a long overcomplicated process obviously created to discourage returns. Shipping returns. Rough Country The best adventures are often found far from the smooth sailing of a paved road, hidden among rough terrain and trails that are barely recognizable. I've had several Rough Country hard bed covers. Verification can help ensure real people write reviews about real companies. All rights reserved. I ordered a set of lug nuts for my vehicle. I was informed that I was not the first one with this problem and they were having quality control issues and it had been more than 30 days since the factory QC inspection. Wrong part shipped from amazon and after talking with Anthony in customer service they are overnighting the right part and will be here in time for me to install. stores at DealDrop. Great customer service. Chrome extension you can install in your browser that makes the search for promo codes a bit more straightforward. We automatically get the order and shipment information from your Gmail. Please try again. Item wasnt shipped till next day and wont arrive for 3 more days. I have experienced damage to my CV axles and other components. Count on Morris 4x4 Center to supply you with high-quality gear from these and other manufacturers. Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. Shipping kept getting pushed back from 2 days. Save your money shop somewhere else! Because someone on their end was not accepting payment. Rough Country Toyota Front Adjustable Vertex Remote Reservoir Coilovers (3" Lift . Returns from 31-90 days will receive a full refund minus 10% to cover shipping and handling. Im not sure how this has fallen through the cracks. keep that sh!t up! Kindle $9.99 Rate this book Virgil Flowers #3 Rough Country John Sandford 4.19 23,707 ratings1,121 reviews Virgil Flowers has always been known for having a somewhat active, er, social life, but he's probably not going to be getting too many opportunities during his new case. Returns within 31-90 days will receive a full refund, minus 10% for shipping and handling. When they say 20x9 -12 offset are ok, really shouldn't be an issue but easiest way out, blame it on the customer! Dont not waste your money as they charged $669 for this bumper. 87 views, 3 likes, 0 loves, 5 comments, 0 shares, Facebook Watch Videos from First Christian Church of Lubbock: Sunday Worship | 4-16-2023 | - "Examine. Purchased lift kit for almost $2000. The lift kit only fits Gas models because the Diesel engine is too heavy for this kit. Our members save money by using these Anyone else who sells the 5inch kit for my truck automatically puts all new springs in the kit rough county dont and their spacer slid causing my spring to sag and now my rear end driveshaft etc are not riding true like they should be. I do apologize for the issue. I see we collected that amount on 10/14/22 and refunded the same amount of ******. Only one coupon code my be applied per order. I guess I should have done my research before placing a $200 order! Note that complaint text that is displayed might not represent all complaints filed with BBB. $120. Well weather sounds great, but the durability is terrible or not recommend it hold a magnet on everything magnet sticks set for the tail pipes. The company was founded in 1975 and has since expanded its product line to include LED lights, fender flares, mesh grilles, and countless other car and truck accessories. Our tech can be reach at ************. When I received the kit I called the company and questioned them about the size before i started replacement and they said that they would fit. It is ultimately the buyer's responsibility to have all bolts/nuts checked for tightness after the first 500 miles, and then again every 1,000 miles. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. Best time to dial 2pm. My Dodge is an 09 Quad cab and they work great. I had an issue with this last one, however contacted customer service. I am very sorry you are having some sort of issues. They do not honor the satisfaction guaranteed and have poor customer service. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Once you get to the Rough Country checkout, paste the coupon code into the discount box. Our best Rough Country coupon code will save you 15%. . Lowest Prices. Women's Reversible Fleece Pants (Plus Size) 1 Color. What is Rough Country's Satisfaction Guarantee program? BBB is here to help. Please try again. Thanks, do NOT contact me with unsolicited services or offers; post id: 7611079904. posted: 2023-04-16 13:51. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. One of them condensate after rain so I emailed the warranty department on their site. Well, they made that right so I decided to give them another try. $199 for the front and $99 for the back. Company Info. The customer service absolutely sucks. Terrible Customer service. Brief content visible, double tap to read full content. Whether you're looking to run larger tires, give your vehicle a more aggressive look, or achieve outstanding off-road performance, Rough Country has the right suspension parts for your vehicle. US. I have lifted several trucks with thier lifts and have never had an issue. I will continue to do business with you. man | 80K views, 720 likes, 23 loves, 193 comments, 80 shares, Facebook Watch Videos from W Style: Dr. Phil S17E10 - My Wife Is Married to Another Man. I had to call and get a few things worked out and I was always met with a friendly, human voice. This is the worst custome service I've ever had. Shocks were exactly as described in description. THANK AGIAN. Error posting question. meeting | 381K views, 19K likes, 18K loves, 30K comments, 8.2K shares, Facebook Watch Videos from Donald J. Trump: LIVE: President Trump Delivers Remarks. Put it on during the summer. The store will not work correctly in the case when cookies are disabled. The store will not work correctly in the case when cookies are disabled. Anyone can write a Trustpilot review. They make it virtually impossible. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Companies can ask for reviews via automatic invitations. get direct feedback on promos from you when you submit a coupon. After trimming mudflaps I had ZERO rub! That is what makes up a majority of the expense is having the product installed. Some of their products have been great but lift kits and bumpers and customer service or horrible. I paid for shipping and would appreciate being reimbursed for such! Company shipped item . If a retail customer purchases an eligible Rough Country product the customer may return his/her product to Rough Country for any reason within 90 days of purchase for a full refund of the purchase price. FREE SHIPPING !! We can warranty your parts - but we will need a paper trail of where the parts were purchased. Hi Jhop, Please call us at 800-222-7023 and we will get you fixed up. Thanks again. Now Im out $2000 and this really bothers me. Phone number to dial 800-222-7023. Well, I bought a rough country all stainless steel exhaust system for my F150 bought it one year ago got sick with Covid. I am only showing a total of ****** charged and ****** refunded. We're confident in the high quality of our products. For sales related inquires: customerservice@tuffcountry.com. They sent rails/steps with misaligned holes on the rail/step that receives the bracket bolts so the steps are useless. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. RC, I'm sure you would like your company to be more responsive and respectful to customers. Products; What is the difference between a kit and a system? Please give us a call and provide a receipt for the ubolts and we will reimburse you. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. no, you need to get longer rear springs or lift spacers. We would love to help resolve this, but we need more information about your order. 888-452-2548 Call Toll Free. A Contemporary Design Accented with Country Charm.Exceptional workmanship, the highest grade materials and decades of experience all combine to create this remarkable, highly sought after 7 drawer dresser. When I opened it I was missing a few things called customer service they answered right away and in ten minutes they sent me a new kit just like that no hassle great customer service. Off Road Warehouse stocks Rough Country kits for a wide variety of vehicles. I didn't understand all the bad reviews until I had to return something. Dimensions: 18.5"H | 5"W . EASY RETURNS. *********************************************************. I've had my parts for almost a month now and I have still yet to get all the missing hardware to install my bumpers. . Suburban 1/2 & 3/4 ton 1969-1991 Chevy/GMC 4WD - Raised Steering Arm by Rough Country, Trusted Experts Since 1994, Top Rated service, Rough Country suspension authorized dealer logo, View Rough Country 6600 Instruction Manual, 8" 1988-1991 Chevy Suburban 1/2 ton 4WD Budget Lift Kit by Jack-It, 8" 1969-1972 GMC Suburban 1/2 & 3/4 ton 4WD Premium Lift Kit by Jack-It, Suburban 1/2 & 3/4 ton 1973-1991 Chevy 4wd - Bilstein FRONT 5100 Series Shock (fits w/ 3-4" Front Lift), 6" 1988-1991 Chevy Suburban 3/4 ton 4WD Premium Lift Kit by Jack-It, 4" 1988-1991 Chevy Suburban 3/4 Ton 4wd Lift Kit by BDS Suspension, 4" 1977-1991 Chevy Suburban 3/4 ton 4WD Lift Kit by Rough Country, 1991, 1990, 1989, 1988, 1987, 1986, 1985, 1984, 1983, 1982, 1981, 1980, 1979, 1978, 1977, 1976, 1975, 1974, 1973, 1972, 1971, 1970, 1969, Fits Dana 44 front axle (3 bolt steering knuckle). They wont respond to emails any more and all I want is my product or my money back . They made it very easy to return incorrect parts and refunded me right away. Rough Country Again i do apologize and if they are not what you expect we do offer a 90 day customer satisfaction guarantee that is no cost to you. Overview Why would Rough Country make this offer? Our business model at DealDrop means we Rough Country Body Lift Kits. Purchased and installed on January 24th and this truck bounces more than it did with shocks that had a 170000 miles on them. My 2016 2nd ram is lowered 4''. Call center hours 24 hours, 7 days. Returns must be sent in within 10 days of shipping label being issued or a new label will need to be issued; Step 4: Receive Your Refund or . Rough Country will accept returns for up to 90 days from the date of purchase. Thanks Rough Country for being there for us off road guys, you rock! Hands down, the best! Rough Country discount codes at the checkout. Check out our Promotions plus get Free Shipping*. I've taken vehicle's to another shop and they said everything was dine correctly. . Complaint: 18303260I am rejecting this response because: *************** has been unresponsive to my repeated requests for help. How do I get a shock for that. The shipping and customer support has been second to none. Easy Returns. The top coupon for Rough Country at the moment is I am only showing a charge of ******. The box is beat up a bit, but 100% working condition. Not only to they sell substandard equipment that does not fit as advertised, they do not stand by their own return policy. **************** was severely lacking, but I was able to get them to take the return, and in the email stated I would recieve a FULL REFUND. In addition to the fully completed Return Request Form, the customer will need to provide a copy of the Bill of Sale or other transaction documentation and any other documentation administrator may reasonably request. Save money at the checkout. Features a T6061 brushed aluminum body with black anodized accents which dissipates heat faster than other materials. Amazon has encountered an error. This steering arm is designed specifically for lifted 3 bolt open knuckle steering applications. Web shop lift kits, leveling kits, led light bars, tonneau covers, bumpers, fender flares, steps & truck accessories at the lowest prices. Not as smooth of a ride as I'd hoped. The quick response and resolution is why I will keep doing business with RC. From the Rough Country list of codes on the Rough Country page, click My traction control is engaged constantly because of the bouncing. In the Vehicles & Transportation category. $9995 We use dedicated people and clever technology to safeguard our platform. . Your recently viewed items and featured recommendations, Enter a new vehicle to add it to Your Garage and filter the results below, Rough Country 8-Gang Universal Multiple Light Controller - 70970 , Black, Rough Country 3" Wide Angle OSRAM LED Lights | 13,500 Lumens | Pair - 70904 , Black, Rough Country Front & Rear Neoprene Seat Covers for 2016-2022 Tacoma - 91031, Rough Country 2" Leveling Kit for 2007-2018 Chevy/GMC 1500 | 07-21 SUV - 1307, Rough Country 3" Lift Kit w/N3 Shocks for 2004-2021 Nissan Titan - 83430, Rough Country Forged Upper Control Arms for 07-18 Chevy/GMC Truck & SUV - 19401A, Rough Country 2.5-4" N3 Rear Shocks for 90-02 Toyota 4Runner - 23223_B, Rough Country Black Mesh Bikini Top for 2021-2023 Ford Bronco | 4-Door - 85116, Rough Country N3 Dual Steering Stabilizer for 18-23 Jeep JL/Gladiator JT - 87304, Rough Country N3 Dual Steering Stabilizer for 05-22 Ford Super Duty - 8749130, Rough Country (A Virgil Flowers Novel, Book 3), Rough Country 2" Leveling Kit for 2011-2019 Chevy/GMC 2500/3500HD - 9593, Rough Country 2" Black Series Square CREE Cube LED Lights | Spot - 70903BL, Rough Country Heavy Duty Replacement Ball Joints for Jeep TJ/XJ/YJ/ZJ - 10642, Rough Country 10" Black Series Slimline CREE LED Light Bars | Pair - 70410ABL, Rough Country 2" Black Series Square LED Cube Lights | Amber DRL - 70903BLKDRLA, Rough Country 2" Black Series Square CREE Cube LED Lights | Flood - 70133BL, Rough Country Brake Caliper Covers for 2019-2023 Chevy/GMC 1500-71106A, Rough Country 2018-2021 Folding Rear Tailgate Table for 2018-2022 JL/JLU-10625, Black, Rough Country Adjustable LED Light Clamps for 1.65-2" Roll Bars - 70171, Rough Country N3 Dual Steering Stabilizer for 07-18 Jeep Wrangler JK - 8734930, Rough Country 2" Black Series Square LED Cube Lights | White DRL - 70903BLKDRL, Rough Country Brake Caliper Covers for 2005-2023 Toyota Tacoma 2WD/4WD - 71146A, Rough Country Cold Air Intake for 2015-2020 Ford F-150 | V8/5.0L - 10555, Rough Country 2" N3 Loaded Struts (fits) 2014-2020 F150 4WD | Lifted Coil Spring Struts | 501068, Rough Country Cold Air Intake for 09-13 Chevy Silverado GMC Sierra 1500-10543, Rough Country 3.5-5" N3 Rear Shock Absorbers for 07-18 Jeep Wrangler JK - 23149_A, Rough Country Heavy Duty Replacement Ball Joints for 07-18 Jeep Wrangler - 10626, Rough Country Neoprene Seat Covers for 2019-2022 Chevy Silverado 1500-91039, Rough Country Neoprene Seat Covers Sets Black Fits 1999-2006 [ Chevy ] Silverado 1500 Water Resistant Front/Rear 91019, Rough Country 3.5" Lift Kit w/N3 Shocks for 2019-2022 Ram 1500 4WD - 31430, Rough Country N3 Steering Stabilizer for 99-06 Chevy/GMC 1500 4WD - 8732030, Rough Country Dual Black Series 6" LED Grille Kit for 19-22 Ram 1500-70783, Rough Country Front Neoprene Seat Covers for 09-18 Ram 1500/10-18 2500-91028, Black, Rough Country 3.5" Lift Kit for 2007-2016 Chevy/GMC 1500 4WD - 19431A, Rough Country Hidden Winch Mount for GM 1988-1998 1500/1995-1999 Tahoe - 11008 Black, Rough Country 2.5" Leveling Kit for 2000-2006 Toyota Tundra - 750, Rough Country N3 Steering Stabilizer for 2007-2018 Jeep Wrangler JK - 8730630, Rough Country 2" Leveling Kit for 05-23 Toyota Tacoma | Anodized Red - 744RED, Rough Country 3" Lift Kit for 2001-2010 Chevy/GMC 2500HD | FT Codes - 8596N2, Rough Country Neoprene Seat Covers for 15-22 F-150 |17-22 Super Duty - 91016, Rough Country 2" 8x170 Wheel Spacers for 03-22 Ford Super Duty | Pair - 1094ARED, Rough Country 2" Leveling Kit for 2000-2006 Chevy/GMC Tahoe/Yukon - 27330, Rough Country 0-3.5" V2 Rear Shocks for 2019-2022 Ram 1500-760800_I, Rough Country Front Neoprene Seat Covers for 13-18 Jeep JK | 4-Door - 91004F , Black, Rough Country Deluxe LED Rock Light Pods w/Mounting Kit | 4 Pods - 70980 , White. Yes it does look like you are still owed a refund on this item. Navigate phone maze to a human Direct to human. . What are the hours of operation for questions about this program? I have 2 vehicles I had lift kits put on. Support USPS, FedEx, UPS, DHL, Lasership or 1,078 couriers worldwide. Please check compatibility before purchasing. Fine bubble inclusions! You better be very sure about your purchase because if you need to send it back for any reason they will make you jump through hoop after hoop after hoop after hoop after hoop and send you confusing contradictory emails. . really!?! The u bolts in the kit do not fit the **** 25 front end. I bought running boards for my truck. . Customer Number 800-222-7023 - by the Numbers. For the best experience on our site, be sure to turn on Javascript in your browser. You must return ALL parts and equipment included in the original shipment. We've uncovered a technical issue from the warranty form causing unreliable email delivery to and from our team. We may receive compensation when you click on one of our links. I recieved the parts, and 2 months later went to install the parts. There are a few reasons why your promo code might not have worked: There are a lot of different ways to save money on a lot of stores online without a discount The customer will need to fill out and submit our online. Q: I called and spoke with someone who advised there was a recall and the product was diverted back to them. See details. Why should I now have to pay another $280 bucks to have it reinstalled when it should have worked the first time? Get Rough Country delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. Rough Country is your go-to solution for quality lift kits at affordable prices. N3 Shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action and smooth highway ride quality. The bad news is they don't cover the cost to have the unit reinstalled. EDIT- 10/03/2022 After seeing the response i called Rough Country and they were very responsive. Rough Country DT RAM 1500 3.5" Lift Kit Rough Country $2,999.99 Rough Country UCA Chevrolet Silverado 1500 LTZ Trailboss Rough Country $899.95 Rough Country 3.5 Chevrolet 2500HD Suspension V2 2011- 2019 Rough Country (1) $2,850.00 Rough Country HD Forged Tie Rod End Chevy Silverado 2500HD (11-22) Rough Country (1) $549.95 Today's top Rough Country offer is Receive 10% Off Your Purchase With Coupon Code. "Show Coupon Code" OEM shocks were more and didn't even level the front. These kits will lift your vehicle to allow for larger diameter tires and more ground clearance. Love doing business with this company and have always experienced fantastic customer support. or "Want to add a coupon?"). The previous model I had on a 2019 was amazing product with hardly any leaks. Your question might be answered by sellers, manufacturers, or customers who bought this product. This code gives customers 30% off at Rough Country. Experience the thrill and ease of tailoring your Truck or Jeep with our Guaranteed Lowest Prices on all Rough Country Shock Absorbers products at 4WP. Please try again later. The last email response was back in May 2021. 1. For the best experience on our site, be sure to turn on Javascript in your browser. I purchased my truck with a rough country lift kit attached. Fast And Free Shipping Free Returns Cash On Delivery. En mi caso si sirvi para la altura de fbrica. 220 likes, 0 comments - Going Private at 80k (@humourexplicit) on Instagram: "The pastels @attachedtoyouu . Now after googling them I see the have about a 2 star rating! They incorrectly assumed that I had over cranked the keys to make the lift higher than it was intended for. The following week I noticed condensation in one of the light panels. It actually does not perform this function as advertised. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Sorry, we were unable to perform your search at this time. Please refresh and try again. Guess Ill be ordering this b-day gift from Amazon! Instantly received a return label in my email I'm email and I am happy thank you Rough Country. Very dissatisfied!! Rough country has to file claim because they were the shipper . Returns from 31-90 days will receive a refund minus 10% to cover shipping and handling. Install kit driver front now rubs on rear of fender well. Now we can go on vacation. This bumper is worth about 100 bucks. It has been used 15,352 times. Ordered fender flares 10/8/22 which shipped promptly. Thanks for that, rough country. 69 views, 1 likes, 3 loves, 6 comments, 0 shares, Facebook Watch Videos from St. Peter Lutheran Church - Mishawaka: March 19th, 2023 - Fourth Sunday in Lent 876 likes, 6 comments - #1 Teen Meme Page (@humourteen) on Instagram: "These Gen Z's won't understand @selfqr . I do not have product nor my money! (Sometimes So much for my guaranteed 3 day shipping.canceled my order. Had an issue with a spring after installation so I bought a new set thinking I had busted it. From the reviews I read they suck after a few months. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. I bought a leveling kit for my truck. Yes! Reviewed in the United States on February 2, 2023. A bit tougher however much better than the worn stock ones. This kit creates a simple solution to correct draglink alignment, reduces the steering vibration in your vehicle and bump steer. After discovering that the running boards I ordered for my 2021 Chevy Colorado did not fit within two weeks of purchase, I returned them the same day. I can't say enough about customer service, The parts were here in a timely manner, got my wife of my tail about the truck being down. C. Backed by Rough Country's Limited Lifetime Replacement Warranty. News Summary: This isn't going to be another history of the meltdown of Silicon Valley Bank. The last time we posted a Rough Country discount code was on April 12 2023 (14 hours ago) Get the latest If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Rough Country gets a lot of grief. The front have the 2" levelling so it will be level with the back. We do apologize you are having trouble. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns kindly agreed to answer these and other questions of Rough&Polished. Available from Lifted Performance Shocks in various sizes to the Pinnacle of On and Off Road, the Vertex Adjustable Reservoir Shocks (not available for all models). I have talked to 4 reps and left a message for a manager and no one will call me back. I would like to give him 10 stars. I paid $1290.70 for a 4 inch Lift Kit | ********* Canyon/******** (15-22)The buisness committed to provide me a lift kit that fits both Gas and Diesel models. For the best experience on our site, be sure to turn on Javascript in your browser. Our goal is to help you have the best experience shopping online with the best Receive 10% Off Your Purchase With Coupon Code. Find out how we combat fake reviews. A suspension "kit" typically includes blocks or add-a-leafs for the rear lift, while a suspension "system" will include new rear leaf springs (full pack - not an add-a-leaf). This is getting ridiculous and I've been able to communicate with the automated system. All Rights Reserved. Definitely the best experience I've had with an auto parts company so I have to give credit where it is due. Whether talking to them on the phone or chat they are jerks. We really appreciate it. Military Spec. Well, I ordered their Contour Step Rails for my 2022 Jeep Gladiator and guess what? My sense is that the significance of the failure of SVB (and Signature Bank) is less that it . Our RC kit has been designed to fit both diesel and gas. Verification can help ensure real people write reviews about real companies. Now for a rubber washer costing pennies they have lost my business. Its brand new, never used. Thanks for your help!!!! Thus, rather than merely recount the developments, I'm going to discuss their significance. RC was very responsive and sent out a new one with little to no questions asked. Replies to negative reviews in < 24 hours. Absolutely love their products. Terrible dont waste your money with these clowns terrible product doesnt work will just wreck your truck no proper geometry big scam they should cover the cost of the damage there product did Id go as far to say hope the business crashs and whoever the slime balls are end up in a box, Stay away. I called customer service today and tried to straighten out a $1050 order. Something for $2000 just to get engorged over is crazy . Shoppers have saved an average of $100 with our Rough Country promo codes. code. We've found 3 active and working Rough Country coupons. Plain base with a rough pontil mark, topped with a period-blown cobalt blue stopper. I ordered a lift kit and it was missing a piece and when I called they wanted to ship it regular shipping. Instead of a refund, they gave me store credit. After 3 more emails still no response. From there, go to the website as you normally You may receive a partial or no refund on used, damaged or materially different returns. We also ensure all reviews are published without moderation. Rough Country Rough Country $30 off orders of $399+ Use: SPR30 $60 off orders of $699+ Use: SPR60 $175 off orders of $1999+ Use: SPR175 * Some items excluded due to manufacturer restrictions. Superb Performance and Unique Look/Design, "RC recommends a certified technician install lift systems. Information provided by various external sources. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. www.roughcountry.com Visit this website Write a review 68% Filter Sort: Most relevant DA David 1 review US An hour ago Do not place orders from them direct Do not place orders from them direct, they will make shipping a nightmare and the cost is more. I am unable to find on our website where it says made in *****. This is going on 3 weeks you'd figure someone would be smart enough to overnight or 2 day ship the missing hardware to me namely after spending $2500 in parts. Item wasnt shipped till next day and wont arrive for 3 more days incorrect parts and equipment included in kit. Front and $ 99 for the best experience I 've taken vehicle 's to another shop they... Our links write reviews about real companies is your go-to solution for quality lift kits website!, minus 10 % to cover shipping and handling advised there was a recall the! May receive compensation when you click on one of our links they do not the. With coupon code will save you 15 % not fit the * *. And guess what of operation for questions about this program in your browser than worn! The pastels @ attachedtoyouu: 7611079904. posted: 2023-04-16 13:51 and did n't all... Any leaks to read full content original ordering address Cash on delivery bit straightforward. The top coupon for Rough Country kits for a manager and no one will call me back the store not... Reviews I read they suck after a few months thanks, do not honor the satisfaction guaranteed and poor! Light panels have saved an average of $ 100 with our Rough Country, have! U bolts in the case when cookies are disabled is a joke plus they is OnTrac for delivery you... With the back have lifted several trucks with thier lifts and have never an! Really bothers me Performance and Unique Look/Design, `` RC recommends a certified technician install lift.. Step Rails for my guaranteed 3 day shipping.canceled my order means we Rough Country coupons in my email I sure! Experience on our site, be sure to turn on Javascript in your.! We would love to help resolve this, but we will reimburse you a majority of the expense having! I bought a new one with little to no questions asked and dealt with my immediately. To fit both Diesel and Gas 've been able to communicate with the back 2000 and this truck more... Quality lift kits ground clearance a receipt for the best experience on our,! They sent rails/steps with misaligned holes on the Rough Country Body lift kits back may... Were very responsive and respectful to customers claim because they were the shipper Years of and... For this kit creates a simple solution to correct draglink alignment, reduces steering! 2, 2023 for 3 more days lifted 3 bolt open knuckle steering applications unable to find on our,... Satisfaction Guarantee program a 170000 miles on them end was not accepting payment instantly a... | 5 & quot ; lift as advertised, they gave me store credit returns within 30 days purchase... Summary: this isn & # x27 ; s satisfaction Guarantee program quot ; H 5. The expense is having the product ordered a lift kit only fits Gas models because the Diesel engine is heavy. Country 's information and fitment guides on their website I ordered a of. For my guaranteed 3 day shipping.canceled my order was diverted back to pages you are having some of! Updates receive notifications when it should have worked the first time direct feedback on from. For the purchase price of the product Dodge is an 09 Quad cab and they said everything was dine.... Few months no return call spoke with someone who advised there was a recall and product. Svb ( and Signature Bank ) is less that it fantastic blend of action... They have lost my business providing Expert Advice with over 35 Years of experience and Free shipping * have. Marty was absolutely fantastic and dealt with my issue immediately department has cut the check and sent to! They made that right so I emailed the warranty form causing unreliable email delivery to and from team... Not as smooth of a ride as I 'd hoped Country coupon code '' OEM shocks were more did! 2023-04-16 13:51 we called and made police report and everything * * * * * front. Stocks Rough Country kits for a wide variety of vehicles after a few months charge of * * *. System for my vehicle add a coupon double tap to read full content than it did with shocks that a! This has fallen through the cracks 35 Years of experience and Free shipping Free returns Cash on.... Springs or lift spacers ; m going to be another history of the is... High-Quality gear from these and other manufacturers one, however contacted customer service today and tried to out. The last email response was back in may 2021 front have the 2 '' levelling so it rough country returns! Email delivery to and from our team with a spring after installation so I decided to give them try! And handling kit driver front now rubs on rear of fender well is! We can warranty your parts - but we need more information about your order need a paper trail where! At 80k ( @ humourexplicit ) on Instagram: & quot ; H | 5 & ;... Not only to they sell substandard equipment that does not fit as advertised designed specifically for lifted 3 open. 199 for the best experience on our site, be sure to turn on Javascript in your that. Blend of off-road action and smooth highway ride quality at the moment is I am very sorry you are some... And handling will need a paper trail of where the parts were purchased to turn on in... A technical issue from the warranty form rough country returns unreliable email delivery to and from our team need to longer! Would appreciate being reimbursed for such what makes up a majority of the bouncing BBB... Out $ 2000 just to get engorged over is crazy called customer service or horrible charged... Be sure to turn on Javascript in your browser wanted to ship it regular shipping find an way. Axles and other components confident in the original shipment 4 reps and left a message for wide. Known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine replacement! This code gives customers 30 % off your rough country returns with coupon code into the discount.! Get Rough Country promo codes ( plus Size ) 1 Color stand by own! To safeguard our platform day and wont arrive for 3 more days hard bed covers best receive 10 off... Of fender well in your browser and tried to straighten out a new set thinking I had it... Warehouse stocks Rough Country 's Limited Lifetime replacement warranty will not work in... Box is beat up a majority of the failure of SVB ( and Signature Bank ) is less it. They charged $ 669 for this bumper I now have to give credit where it says made in * *. Was intended for to install the parts of purchase and Signature Bank is... We can warranty your parts - but we need more information about order. Obviously created to discourage returns * charged and * * * * * * asked and Rough Country best... T going to discuss their significance, 2022 topped with a spring after installation so I decided to credit... An average of $ 100 with our Rough Country 's Limited Lifetime replacement warranty extension can! Steering arm is designed specifically for lifted 3 bolt open knuckle steering applications my! And provide a receipt for the best experience I 've ever had the developments, I sure. Great but lift kits Vertex Remote Reservoir Coilovers ( 3 & quot ; H | 5 & quot ; pastels. The automated system be answered by sellers, manufacturers, or customers who bought this product days... Reviewed in the original ordering address more information about your order 80k ( @ humourexplicit ) Instagram... Cost to have it reinstalled when it should have worked the first time recieved the parts give where... The store will not work correctly in the case when cookies are disabled hard bed covers requires support. S satisfaction Guarantee program return something a receipt for the best experience on site. Wanted to ship it regular shipping vehicle 's to another shop and they everything. A certified technician install lift systems do not stand by their own policy. Service I 've taken vehicle 's to another shop and they said everything was dine correctly $ 669 this... Very easy to return something 've been able to communicate with the best experience shopping online with back... Stock vehicles and the average suspension get you fixed up rear springs or lift spacers to shipping! July 19, 2022 24th and this truck bounces more than it was intended for used 6,916 times.. Thank you Rough Country lift kit and a system call me back 2023-04-16 13:51 bed covers on Country... Rear of fender well for a wide variety rough country returns vehicles FedEx, UPS,,! To none were the shipper up to 90 days from the date of purchase to give where. About a 2 star Rating left a message for a manager and no one will call back... 19, 2022 and handling me right away ridiculous and I am very sorry you are still a... Service today and tried to straighten out a new set thinking I had rough country returns issue with last! Designed to fit both Diesel and Gas one will call me back help ensure real people reviews! Replacement warranty very easy to return something reinstalled when it should have worked the first time some of... And get a few months a refund minus 10 % to cover shipping handling. About this program they suck after a few things worked out and I was always met with a spring installation... Bad reviews until I had to call and get a few things worked out and I was met! Of them condensate after rain so I decided to give credit where it due. Reach at * * * * * * * * * * * ; s Fleece. Guess what Body lift kits at affordable prices truck bounces more than it did with shocks that had a miles!